A strategy to effectively use all the tools (traditional media and evolving media) together and determine the best mix of tools for what you want to communicate. The successful PIO develops credibility and builds relationships with the media by consistently: More information on media relation skills and managing the media is presented in Lessons 3 and 5. To read this blog, go to:http://emergency.cdc.gov/. C. only required when dictated by the Incident Commander. Technology has a great impact on your ability to manage the message. Providing information and access to newsmakers. Unfortunately, these hazardous materials are creating a dangerous situation for all of us. Switchboard: (301) 447-1000 People use technology to tell others that they are okay. These sites make it easy to establish networks of contacts. Goals should be stated in clear, concise terms that have meaning for those working on the campaign and other key stakeholders. Video sharing sites to expand or market a story, and. B. is not bound by public record laws. For some incidents, implementing a media area may be an important way to manage the situation. One PIO talking by phone to an on-scene PIO to confirm the number of responders at the scene prior to an initial news release. Make it less likely that your release will be cut C. Impress people in the target audience D. Be a barrier to communication, 22. Depending on where the media area is, the media representatives will need to be able to connect with their microwave towers or uplink with a satellite. List the skills needed to be an effective PIO. Final Exam for: IS-29.a: Public Information Officer. Walter Monsour: So, the message was managed extremely well. Salary Statistics for Public Information Officers. The media will want to get as close as possible to get pictures/audio/interviews. Serves as a press secretary for the Agency Executive or Senior Official during the incident. Because its money well spent in the end and if your PIOs can learn from other areas of the Nation that are doing things well, send them there, let them learn from the people who have done it before, so that when they come back they can build a system that works for you. 0 Dont date your materials by using the year or referring to news events that will become out-of-date quickly. Uses information from other members of the local unit to develop accurate, accessible, and complete information on an In an incident, theIncident Commandermanages the entire incident and: TheCommand Staffprovides information, safety, and liaison services: TheGeneral Staffperforms functional activities: As part of the ICS structure, the PIO is part of the Command Staff and advises the Incident Commander on all public information matters relating to the management of the incident. Do not be afraid to put bad news first if that is the message. Disclosing information to the public in ways that are easy to find and use. Within minutes pictures, videos, and messages about the destruction are available on social media sites, Web sites, and throughout the news media. Social media sites help disaster survivors look for lost family members and pets, and provide information on where to get assistance, where to find shelter, and how to give aid. It is important to note that traditional media sources are not being replaced by social media; instead, traditional media are using social media to connect with their audiences and expand their reach. Under the ICS, the PIO works for: A. Many edits, however, can be made in real-time and appear almost instantly online. View IS-29.a - Public Information Officer Awareness | FEMA Emergency Management Institute (EMI).pdf from CIS 20 at SUNY Empire State College. The subject is the. Note: Often micro-blogs will provide links to Web sites or social networking sites for more information. In their zeal to get the story reporters may not always recognize the potential for danger to themselves. Narrator: Red Stick Ready targets every segment of the community. A news release should be used when an activity or incident is newsworthy based on: News releases should be printed on your organizations letterhead and include a header with contact information (name and number), date, and a news release number. Having clear goals is the foundation for your campaign. At the completion of this lesson you should be able to: Public awareness campaigns are ongoing public education programs that PIOs use to inform, educate, and increase organizational visibility. Narrator: While responding to disasters, Mayor Holden and his staff began to realize that many of the issues they faced repeatedly could be eliminated if the public was better prepared. Develops a strategy or plan for handling the incident, monitors it in process, and adjusts the plan as needed. . Now that youve got a goal statement, the next step is to create messages in support of the goal that are suited to your target audience. I know our superb team of firefighters will do all they can, but the conditions on the railroad are particularly difficult, Smith said. The good news is that preventing heat related illness is easy to do if you just use common sense. Click on a program for additional information. Always connect with the Incident Commander before making any statement to the media. Your organization may have other format preferences, such as single-spaced and one-page only. Hundreds are so ill that they end up being admitted to the hospital. The fire started near Harvest Junction on the railroad and the fumes from the burning hazardous materials in the cars threaten a number of nearby communities, according to local authorities. In movies, shows, and literature, zombies are often depicted as being created by an infectious virus, which is passed on via bites and contact with bodily fluids. Determines what the public needs to know. Many different social media monitoring tools are available. May allow access to more than one person from each media type when necessary (e.g., television reporter and a camera operator, or newspaper reporter and photographer). Some important considerations to effectively use evolving media include developing: Now you have an understanding of the advantages and limitations of traditional and evolving media. Mayor Holden: We need to get in advance of different things that could happen, and begin to put a television show together to talk about the things that people should be aware of and what they can do. The information you provide: In addition to the qualities necessary to be a good PIO, there are skills and knowledge you need to ensure your success. You have many resources available to ensure that the information reported about an event and your organization is true and accurate. C. is a failed theory and should not be used by modern public information officers. . Continue to monitor the weather., Example 3:4 Shelters remain open: MassMutual Ctr, 1277 Main St. Springfield; Quarry Hill Comm. The Student Self Service Portal allows you to print or download Independent Study (IS) Completion Certificates, Student IS Transcripts (for personal or employer use) and Official IS Transcripts (for educational institutions only). During an incident, the media wants: At an incident scene, after you have conferred with the Incident Commander to assess the situation, you can begin to manage the situation by making contact with the media. Last name. Describe the role and function of the Public Information Officer (PIO). A news conference or briefing may be used when you want to: A news conference or briefing may be announced by using a press release or media advisory. To help you in monitoring conversations on social media sites, you may want to use a social media monitoring tool or social media dashboard. While local, tribal, territorial, and State governments may have different laws regarding transparency and open government the general principles are to be: As a PIO, it is important to know the laws that apply in your area because of your role in providing information to the public. Provide public information, emergency public information, and community education to your internal and external target audiences. D. Identify opportunities for public awareness campaigns. Sometimes logging in for a session is recommended, to create a wiki-signature cookie for signing edits automatically. Provide information and updates in a timely manner. NIMS Overview Communities across the nation experience a diverse range of threats, hazards, and events. Recall preparation techniques that contribute to a successful media interview. wA{)K+Xk80538L``V[mvWS|?9U7 These people are your target audience. This lesson presents information on how to use your tools and relationships to communicate information to the community when something happens. Select the right media to reach the target audience. Now lets take a look at how one mayor, Mayor Kip Holden, ensures his community, the city of Baton Rouge, Louisiana, in East Baton Rouge Parish, is prepared. (Unit 1), Describe the role and functions of the PIO. It provides a framework for people from multiple agencies to work well together B. DECEMBER 2020 INCIDENT COMMAND SYSTEM PUBLIC INFORMATION OFFICER 1 OF 5 FEMA-509-v20170717 . 1. Access to the scene for information and images. The role of the pubic information officer. The press saw it. An important difference in these evolving media is that anyone can report the informationit could be a reporter, you, someone in your organization, or anyone in the public. Add to the measurable statistics C. Enlist support and involvement of organization personnel while communicating a consistent message D. Demonstrate commitment to the organization, 16. hbbd```b``"_H|LI&x9"$ ;Dr?*&Fvql2r S3 Check Web sites and social media sites, read newspapers, watch TV, and listen to radio to know how your message is getting out. A well-executed interview will likely not A. advance leaderships goals. hb```f``z B@16 @>cC?v,gY&9w=K{mg,XRV3Z'le Email can be used to get people: In order for email to work, you need to have a good email distribution list. Communicates with internal and external stakeholders. FEMA-NIMS@fema.dhs.gov NIMS Basic Guidance for Public Information Officers 2 II. Zoom lenses, parabolic microphones, and just plain observant reporters may be able to discover sensitive or protected information from your incident command post (e.g., zoom shots of maps, recorded conversations, etc.). For more information on the Public Information Officer training program, contact FEMA-Master_PIO_Program@fema.dhs.gov. Information developed and disseminated in anticipation of, during, or after an emergency to provide specific life- and health-saving information C. Issuing a news release on a seatbelt law (public information); announcing a road closure due to a multiple-car accident (emergency public information) D. Information collected, assembled, or maintained by an organization in connection with the transaction of official business and available for dissemination to the public, 15. An important part of the PIOs role is to prepare written products, so the PIO must be able to write clearly and effectively. Tammy Kikuchi: The response was overwhelming. Students also learn message development and delivery, legal considerations, press conferences, the operation of a Joint Information Center, stress management, and strategic communication and planning. Narrator: Red Stick Ready demonstrates how you can develop a strategy that prepares your community for a disaster and effectively provides critical information when an incident happens.
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