Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Notice letter of participation in a qualifying state, federal or Tribal Program. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). The ACP is an FCC program that provides non-transferrable discounts on monthly broadband internet access services. Click account settings, scroll to the bottom of the page and click Port out information to view your account number and PIN. THIS OFFERING is a federal Lifeline-supported service provided by Boomerang Wireless, LLC, DBA enTouch Wireless, an eligible telecommunications carrier. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and your ACP benefits will end. The major problem is that they often shut . Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). For more details on plan offerings and for full program terms and conditions, visit https://www.entouchwireless.com/affordable-connectivity-program. Coverage limitations of wireless mobile phone service may affect access to E-911 and/or 911 in the event of an emergency. Read More Award-winning support is just a tap away. You may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Copy of last year's State or Federal income tax return. FPHA award letter,should contain the following basic information: Pension Grant Letter,should contain the following basic information: Qualify by income and provide one of the following as proof. We do not recommend starting the port process on Fridays in order to avoid being without service over the weekend. . Review updated: Jan 13, 2023. Copyright 2023 enTouch Wireless All Rights Reserved. entouchwireless.com/affordable-connectivity-program, Learn more about Lifeline and qualification, Click here to view the Paper Application options. Veterans Administration benefits statement. For additional information about broadband speeds, visit https://entouchwireless.com/internet-transparency/. Our terms and conditions will apply. An eligible household is limited to one monthly service discount and one device discount. Check your phone number's eligibility at T-Mobile's transfer portal. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Copyright 2023 enTouch Wireless All Rights Reserved. M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program; Received a Federal Pell Grant during the current award year; or. To continue receiving your ACP service with enTouch Wireless, you must make or answer a voice call or send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from enTouch Wireless at least once during any 30-day period. Boomerang has been authorized to offer California LifeLine, a government assistance program to qualified California residents. Promotional offers may be modified or withdrawn at any time. Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. Customers can contact enTouch Wireless customer service by calling 611 or by calling the toll-free enTouch Wireless customer service number. Not only did he succeed professionally, Bovay also gave . Your Lifeline and ACP benefits can be combined and applied to the same service plan or applied to different service plans. Lifeline is the FCCs permanent program to support affordable access to essential communications services such as broadband Internet access. EnTouch has countless complaints through BBB and FCC showing a history of purposely playing games with their customers, constant service interruptions and countless other issues. Your PIN is the 6-digit (or 10-digit) number you created, which is located on your welcome letter. If you have additional questions, call us at 866-488-8719 or 611 from your enTouch Wireless phone. Lifeline is a government assistance program that provides discounts on your monthly phone and/or broadband/Internet service. Contact ENTOUCH - We track your lighting, HVAC and refrigeration around the clock so you stay informed. The ACP provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10.01 and $49.99). Call 877-Astound Broadband-BILL (877-726-2455) and select the option for making payment arrangements.This will put you in touch with a customer service representative who will help you settle your account. If youre a customer that did not qualify for Lifeline based on a federal program, you will need to apply for ACP eligibility at https://acpbenefit.org/. Social Security benefits statement. Specialties: This location is closed to the public. Enrolling with enTouch Lifeline cell service is easy! Lifeline participants may continue their existing Lifeline services without enrolling in the ACP and may choose to take ACP benefits from another service provider. An eligible household is limited to one monthly service discount and one device discount. Only eligible consumers may enroll. Our standard terms of service, including the Acceptable Use Policy, apply and are available here: https://www.entouchwireless.com/terms-of-service/. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. All . In the event the ACP Terms and Conditions and the standard terms and conditions conflict, the ACP Terms and Conditions control. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. *All forms of ID must be valid and used before expiration date. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. enTouch Wireless reserves the right to block calls to any country or international number range without notice. Veterans Administration benefits statement. Videos stream at DVD quality (480p). If you remove your enTouch Wireless handset from your home, other family members in your household may not be able to reach 911 emergency services. Rates do not include taxes & fees, where applicable. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. OFFERS MAY VARY BY STATE and service may not be available in all areas. Promotional offers may be modified or withdrawn at any time. Learn more about Lifeline and qualification. The ACP monthly service and device discounts are non-transferrable. International calling is enabled for direct communications between 2 people; certain numbers (e.g. Offer not available for existing enTouch Wireless customers. While ACP and Lifeline are separate government benefits, enrolling for service with enTouch Wireless allows you to initiate your application for both Lifeline and ACP benefits. If you are adding an EnTouch Wireless SIM card to a phone not provided by enTouch Wireless, follow the SIM Card Activation steps shown below. EBB subscribers will receive additional information if they are required to take additional steps to transition to the ACP benefit on March 1, 2022. Customers must be first-time Amazon Prime . Enroll Today. Or you can always return to this page, and use the contact form. The ACP was launched on December 31, 2021, and replaces the Emergency Broadband Benefit (EBB) program. For more information about the ACP, you can call us at, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. enTouch Wireless reserves the right to block calls to any country or international number range without notice. The ACP is a government benefit program operated by the Federal Communications Commission (FCC) that provides discounts of up to $30 per eligible household on monthly broadband Internet access service (or up to $75 per eligible household on Tribal lands) and up to $100 on certain connected devices (with a required co-pay of between $10 and $50). conference, chat lines, and premium numbers) are not supported and may be blocked. ACP discount recipients must either make or answer a voice call message (if your device is capable), send a text message (if your device is capable), use data, purchase minutes, or respond to direct contact from us at least once during any 30-day period to continue receiving your ACP service. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. Click here to view the Paper Application options. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. No. TheOnline Enrollment formis easy to use and will walk you through each step of the process. Apply Affordable Connectivity at AirTalk Wireless Browse our list of available free phones Totally free, no monthly bills, and free shipping. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. You can apply your ACP discount to any available enTouch Wireless service plan. Copy of last year's State or Federal income tax return. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. The actual performance of an individual customer's wireless data service may vary based on reception, technology, network traffic, and a number of other factors. Eligible subscribers who are enrolled in enTouch Wirelesss EBB Services as of 6:00 PM Eastern Time on December 30, 2021, will continue to receive Services with their EBB program discount of up to $50 (or for households on Tribal lands, up to $75) per month during a 60-day transition period, which lasts from December 31, 2021 to March 1, 2022. You are not required to opt-in to the ACP, and you can continue to receive your Lifeline service without enrolling in the ACP. The FCC is phasing out the EBB and replacing it with the ACP beginning on December 31, 2021. Login to MyAccount using your email address and password. enTouch Alarm Portal; Support; enTouch Service Areas; Channels. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. An eligible household is limited to one monthly service discount and a single one-time device discount. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. Copy of last year's State or Federal income tax return. Unemployment/Workers' Compensation benefits statement. Current or prior year's statement of benefits from a qualifying state, federal or Tribal Program. OFFERS MAY VARY BY STATE and service may not be available in all areas. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services.