plantronics mute off mute on

INFO 30-Apr-2020 13:39:31,875 [0x00004ba0]: RefId:[d9fb1326-1d16-4bfe-91ff-de618a76f5ee] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged I use Plantronics Hub windows software, which allows you to update the firmware, set some advanced functionality and even do device reporting into their Manager Pro product (which we can pull into Modality Diagnostics). Here is the SessionManager.log extract: INFO 30-Apr-2020 13:39:26,314 [0x00002440]: RefId:[7b7be2f6-dfcb-4c67-a268-61f916adb909] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Hi B B. COMPUTER HEADSETS You can mute and unmute your headset using Plantronics Hub. INFO 30-Apr-2020 13:39:25,040 [0x00002440]: RefId:[48d15c98-e40c-4d5f-8d7e-b0780fe5f9c3] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__ShoreTel IP Phone headsets " INFO 30-Apr-2020 13:39:26,700 [0x00002440]: RefId:[bf974f13-3413-4849-b78b-a492fc6aa0c8] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} My candidate directory branches where to look are: C:\Windows, C:\Program Files (x86). headset is turned off as long as the headset is connected to a 3 5 mm inline audio voyager 6200 uc user guide plantronics Sep 28 2022 web Very unfair.". INFO 30-Apr-2020 13:39:25,745 [0x00002440]: RefId:[933ce551-1fb0-4c27-9b0a-9e15019f167e] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Click on Sensors & Presence. Hopefully this helps you to enjoy your Poly Focus 2 headset. The headset icon turns green to indicate the device is unmuted. INFO 30-Apr-2020 13:39:25,214 [0x00002440]: RefId:[cd9a7e66-da59-4f50-8d12-6bbc580df3af] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:17,457 [0x00004ba0]: RefId:[82bed95e-2a3b-48a1-bea9-fc046c49696a] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged Could you confirm customer's Windows 10 version? INFO 30-Apr-2020 13:39:25,361 [0x00002440]: RefId:[1fcb00f5-7fa6-40bd-a46d-2bfb6c7799cc] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:26,718 [0x00002440]: RefId:[96c32f3f-9d0f-4b80-894b-b6f971dc7d88] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} You can't turn this one off completely AFAIK. Published By: Published On: . endstream Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen Baier, If official support is required please check how to phone or open a case here. KB4557957 https://support.microsoft.com/en-gb/help/4557957/windows-10-update-kb4557957 It's bad, very very bad. INFO 30-Apr-2020 13:39:17,712 [0x00003980]: RefId:[2e086a62-635e-499b-af88-a2eb7cfcbd24] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton (eptkW$''"UsAgB'xM144C:fvGE8uOYSx*\s+M[1 e94u7LhP`Cg e.g. Most Plantronics headsets give users the option to mute their headsets using the volume buttons on the device. In a WebEx Meeting Center app, in an ongoing meeting, when pressing button to mute/unmute your own microphone, an audio confirmation "Mute on", "Mute off" is heard. INFO 30-Apr-2020 13:39:26,518 [0x00002440]: RefId:[213d4efe-5a7d-45a0-8c81-7ebebe80cc5a] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} I assumed (perhaps incorrectly) that feedback here would be read by someone with the ability to take action. INFO 30-Apr-2020 13:39:25,666 [0x00002440]: RefId:[c05fd5f6-0f15-461e-94e5-2c30df35d39f] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Mute on/off problem with Plantronics BT300M I have a Plantronics BT300M headset, which worked fine with both Lync and Skype for Business, until the last update (16.3.240). From the Plantronics Software drop-down list, choose Hide icon and notifications. It will upload the log files to help us debug the issue. OMG this sucks! This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. |__Wireless USB Headsets I have a Plantronics Voyager Focus UC - BT600 - if the phone is ringing as soon as I pick the headset up from the table (for instance) it says Mute on, Mute off, Mute on, Mute off, Mute on. Make or receive another Lync call; the call may be stuck on mute. INFO 30-Apr-2020 13:39:24,944 [0x00002440]: RefId:[b6915749-0746-4b6a-9b62-3046d36f0337] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:26,171 [0x00002440]: RefId:[39bf1b8e-46fb-4d43-83c0-a25331ed1584] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} startxref After opening the Plantronics Hub app, make sure that your headset and not the Bluetooth dongle (BT600, for example) is selected in the "Device" dropdown in the upper . |__Cisco SPA 3xx, 5xx, 9xx Headsets Press the mute/unmute button to unmute the device; press OK. 1. As soon as it does this once then the headset will mute itself in every other application that includes audio. Whatever the need, you have the ability to turn on and off the microphone on your Plantronics noise canceling headset whenever you like. Free shipping. Sorry for inconvienience. INFO 30-Apr-2020 13:39:25,763 [0x00002440]: RefId:[d3a52a8a-0f21-42fc-80ac-1175bfa19c88] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,812 [0x00002440]: RefId:[85b867ee-4841-4f86-b670-3c39e0713aeb] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again You may check the devices in the Device Manager, or the Control Panel -> Devices and Printers. INFO 30-Apr-2020 13:39:24,998 [0x00002440]: RefId:[651c2bef-0da9-4d79-bc43-0dab26ae2b65] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Make or receive another Lync call; the call may be stuck on mute. Find many great new & used options and get the best deals for Poly (Plantronics + Polycom) Blackwire 3225 USB-A, On-Ear Mono Wired Headset at the best online prices at eBay! |__USB Headsets Anyone have a fix or is this something Microsoft will need a code change to address? INFO 30-Apr-2020 13:39:24,706 [0x00002440]: RefId:[a1045b47-6253-4867-ac14-d15ae6af42ee] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged DeepSleep 9 plantronics.com . INFO 30-Apr-2020 13:39:25,159 [0x00002440]: RefId:[f58fada5-b572-42ee-a74d-9216d90bbae1] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again You can also set mute off alert to tone only. Maybe I should tweet about this? This is a button that allows you to take a phone call when away from your desk. Make or receive another Lync call; the call may be stuck on mute. With mute still on, end the call (either from the device or Lync). "It is one big madhouse," said a spokesperson for the fire department to Omroep Flevoland. INFO 30-Apr-2020 13:39:26,542 [0x00002440]: RefId:[28c117ab-7084-4755-91d0-f57f3b685b06] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} The Plantronics QD In-Line Mute Switch allows you to add a mute switch to the quick disconnect cable used on any H-series headset. As soon as it does this once then the headset will mute itself in every other application that includes audio. I had to restart the system after the update for it to address the issue but it appears this does fix this issue. ]!~?nWq*k3C{gTt(cuv2&Ac You just press mute button - "Unmuted" - press again - "Muted" - and you are sure nobody hears you. Thank you. To unmute the device, click Unmute. Hi. Details. One question is are you using Sierra? Form Factor In-Ear Only. Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. xUMo0=$$mR+LR8 >*6!TEQ'kkNW4,`WlMwRXw Double-click your default audio playback device to view its properties. |__Toshiba DP5xxx, DKT3xxx Headsets INFO 30-Apr-2020 13:39:25,022 [0x00002440]: RefId:[ad0ff72f-8952-4b5d-8abf-adadf8a832d7] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again could we kindly keep the language professional? INFO 30-Apr-2020 13:39:26,275 [0x00002440]: RefId:[34fea324-27ca-409a-bd17-79fffb576047] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} In order to take advantage of this feature, you need to purchase this functionality. INFO 30-Apr-2020 13:39:24,879 [0x00002440]: RefId:[32deced3-5616-4c54-b7d7-dc3435846500] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Headset Compatibility: All H-Series corded Plantronics headsets: Packaging Info. 2023 Plantronics, Inc. All rights reserved. <>/MediaBox[0 0 612 792]/Parent 679 0 R/Resources<>/ProcSet[/Text/ImageC]/XObject<>>>/Rotate 0/Type/Page>> Turn off Wearing Sensor (CONTROLLER). INFO 30-Apr-2020 13:39:26,972 [0x00002440]: RefId:[a48ca47d-213f-41dc-9c16-18dde3f51d62] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Select "Quit Plantronics Hub" from the Hub icon menu in the Windows notification area. Otherwise this is an echo chamber with none of us on the outside able to do anything about this bug. INFO 30-Apr-2020 13:39:26,331 [0x00002440]: RefId:[bbd3b787-a8cb-405d-833e-c19f51e6e6a7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Open the Sound window (often referred to as Windows Audio Mixer) by right-clicking on the speaker icon in the Windows notification area (i.e., system tray) and selecting Recording devices. WIRELESS HEADSETS INFO 30-Apr-2020 13:39:26,035 [0x00002440]: RefId:[b9b9d7a4-7fbd-4601-a957-9144b37923bc] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:17,459 [0x00004ba0]: RefId:[c6ff2240-50d3-4648-bb78-0ee44cbd3184] Plantronics::CallManager::answeredCall - AnsweredCall Call( ID: <1> ConfID: <0> InConf: <0> ) INFO 30-Apr-2020 13:39:25,512 [0x00002440]: RefId:[9ce8d96e-645f-4edc-b58f-eccd1430f658] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again DEBUG 30-Apr-2020 13:39:31,874 [0x00004ba0]: RefId:[87c37ccf-ed87-40e6-8005-177524ef59eb] Plantronics::CallManager::FireCallStateChangedEvent - FireCallStateChangedEvent: state=CALL_ENDED To mute the device, click Mute. INFO 30-Apr-2020 13:39:25,021 [0x00002440]: RefId:[1accce18-7565-4c7c-b217-f21165dada12] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 692 0 obj INFO 30-Apr-2020 13:39:25,137 [0x00002440]: RefId:[4d5175fb-65d0-4b28-9d92-78e25d0f2afa] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:17,680 [0x00003980]: RefId:[7c11e978-68f5-4033-a36c-e6b2d596fa85] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton Can you please file the bug through the Help/Report an issue menu. 2018 Plantronics, Inc. All Rights Reserved. INFO 30-Apr-2020 13:39:26,369 [0x00002440]: RefId:[c22e216c-3373-44c8-8808-a04e636ed34e] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} $18.99. As of August 29, 2022, HP Inc. completed the acquisition of Poly. |__Jabra Corded Headsets I guess yo ushould try that. |__Mitel IP Phone Headsets INFO 30-Apr-2020 13:39:26,627 [0x00002440]: RefId:[ec57fdfa-9904-49d4-abc8-1b5406142367] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Plantronics B825-M Voyager Focus UC Bluetooth Headset with USB (202652-102) CA$ 249.00 The Voyager Focus headset features voice alerts that announce caller ID, connection status, and talk time, while a dynamic mute alert warns you if you try to talk while the headset is muted. INFO 30-Apr-2020 13:39:25,098 [0x00002440]: RefId:[14a7a913-2faf-4afd-84a7-e5ce4a79f9de] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 4V630tX24+9 The language in my office right now is a lot worse than that as I work in sales and rely on the phones. INFO 30-Apr-2020 13:39:26,756 [0x00002440]: RefId:[974d4847-e577-4345-8c90-29c0b139af66] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Please let me know if you need more data. INFO 30-Apr-2020 13:39:26,644 [0x00002440]: RefId:[bf84512e-0543-4a50-a9d8-84f2fea2d9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,270 [0x00002440]: RefId:[7a6888de-2474-4a2c-8a3b-ee3a70d0074c] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. NOTE: Choosing this option will turn off all notifications from Plantronics Hub, including for mute . NOTE Sensors cannot be disabled while streaming audio. INFO 30-Apr-2020 13:39:25,553 [0x00002440]: RefId:[2e6f7096-5ddf-4a3e-aeaf-e651ebeef004] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:31,864 [0x00004ba0]: RefId:[88d720ba-58d4-467a-a837-0ccb65ef5fd8] Plantronics::CallManager::terminateCall - TerminateCall Call( ID: <1> ConfID: <0> InConf: <0> ) INFO 30-Apr-2020 13:39:25,379 [0x00002440]: RefId:[88d731b0-f054-441e-8509-8f0bf45bd0a6] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} m usb cable 3 power off your headset to use density friendly corded mode noteyour headset battery charges while in corded mode more 3. INFO 30-Apr-2020 13:39:17,756 [0x00003980]: RefId:[13b62a5e-dbec-47a6-ac7b-8222236f100f] Plantronics::CallManager::onHeadsetButtonPressed - other HeadsetButton A tone means the sensors need to be reset. This is driving me mad as it settles on Mute on so I then can't hear anyone and sit there for ages trying to figure out how to turn it off. The Plantronics Blackwire C3325 USB Headset provide a best-in-class audio experience, voice quality and a customized fit. Manage sensors through Plantronics Hub software Hold both the Mute and Call buttons for more than 4 seconds until the LED flashes purple then red. This does not means that your headset is either broken or defective, is something that will get fixed with the next update of the firmware. Plantronics B825-M Voyager Focus Uc Bluetooth Wireless Over Ear Headphones Without Microphone Black : Amazon.in: Electronics Electronics Headphones, Earbuds & Accessories Headphones On-Ear 20,65318 FREE delivery March 28 - 29. "" 4 "power off" . It continutes as long as I have a call open. Hi, INFO 30-Apr-2020 13:39:25,419 [0x00002440]: RefId:[4cb93dfe-4461-4175-a311-c1880dba7ce4] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} We have to ways how to do it and will show you how to do any of them. Today we will explain about a glitch that we discovered on the Focus 2 headset that without touching the headset to mute and unmute the microphone while in a call and we will explain how to fix this issue until the new firmware comes in. This forum is quite hard to find and I begin wondering whether I am a member of an elite few who use Macs and have this problem, 'cause that could be nothing to write home about in terms of Microsoft. The best and quickest way forward is to contact our Support organization as the community is run by volunteers only. Plantronics headset firmware is v160, Skype for Business is 16..8431.2110. never mind, I found it. We couldn't repro the issue using the same device but we do have your log files. INFO 30-Apr-2020 13:39:25,079 [0x00002440]: RefId:[7b0c22ef-2357-4202-bd68-d43101491adc] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Plantronics 27708-01 Specs. I am going to test other headsets. Mute Headset via Volume Control Step 1 Locate the "-" volume button on your Plantronics headset. Phone firmware must be 5.4.2 to use Voyager Focus. headset overview a status led b power button c mic mute mic . It is absolutely insane to pay $150 for a device and have it not work properly. INFO 30-Apr-2020 13:39:24,981 [0x00002440]: RefId:[87cb1a6a-982a-44e8-9d51-d1c1e5e79017] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:25,534 [0x00002440]: RefId:[5ba16141-2cdc-4b13-91d0-4a8668cdbdce] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,877 [0x00002440]: RefId:[e8458d61-a761-4eed-a43b-82fbe32d1a76] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:24,974 [0x00002440]: RefId:[a07963e9-8958-41fe-b49a-9de6cd398be8] Plantronics::CallManager::OnCallStateChanged - Fire session manager event OnCallStateChanged endobj 790 0 obj INFO 30-Apr-2020 13:39:24,972 [0x00002440]: RefId:[c8b51e37-7a83-4b48-aab9-949afb7c6ffd] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} The best way forward, as you have not provided the minimum amount of details needed, is to contact our support team. How do I make a call with PLT legend? 682 0 obj INFO 30-Apr-2020 13:39:17,430 [0x00004ba0]: RefId:[e366b54a-9af0-48d8-afcf-1c9105b5157f] Plantronics::CallManager::outgoingCall - OutgoingCall Call( ID: <1> ConfID: <0> InConf: <0> ) Contact( Name: Phone: <> ) route: 0 <>/Filter/FlateDecode/ID[<20FE627518F392FED781BB54FE52A2FE><750B9A8ED21DB2110A0002F730B896FF>]/Index[681 110]/Info 680 0 R/Length 76/Prev 307871/Root 682 0 R/Size 791/Type/XRef/W[1 2 1]>>stream INFO 30-Apr-2020 13:39:25,254 [0x00002440]: RefId:[6e9f25c6-b0bc-4c2e-8716-67dcd45c7e93] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 683 0 obj INFO 30-Apr-2020 13:39:25,234 [0x00002440]: RefId:[4df3c1ee-aed3-4f88-87c7-201ab086a1d2] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,341 [0x00002440]: RefId:[ec3da208-7de1-43d1-9325-d844f13d33c7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Once uninstalled, what is the best link to use to download the new software? <> Disable sensors You can disable your headset smart sensors through Plantronics Hub software under the Settings menu or in an idle state, simultaneously press and hold the call and mute buttons for 5 seconds and a voice prompt will inform you of smart sensors status. INFO 30-Apr-2020 13:39:25,457 [0x00002440]: RefId:[2f197334-0d96-4914-913b-d16be50b9563] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:26,868 [0x00002440]: RefId:[c916bb86-16c2-43a0-9cf7-a141b19a4c64] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:25,609 [0x00002440]: RefId:[b52d4f69-c1cc-4965-96e3-7e411ff2af8c] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again Buy Logitech H570e Wired Headset, Mono Headphones with Noise-Cancelling Microphone, USB, In-Line Controls with Mute Button, Indicator LED, PC/Mac/Laptop - Black in United Arab Emirates. INFO 30-Apr-2020 13:39:25,311 [0x00002440]: RefId:[20cc9d8c-e27d-470a-885b-4e1affba196b] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again INFO 30-Apr-2020 13:39:24,829 [0x00002440]: RefId:[6e42dd53-0bb0-4336-b577-ea0ac8000347] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again So we need to turn off the Wearing Sensors in your headset to avoid those annoying muting/unmuting acts. Brand Plantronics. xXI8Ygb'fQ0 9EQ1cz*TD@AaE0r^^E~{d+LH@$) N Md&S-EY-?^nz}vWL9D )lbGJb8F'2l(% -3b!? Secure Payments, Free Shipping to your doorstep and Easy Returns across Dubai, Abu Dhabi, Sharjah, Al Ain, Ras al Khaimah, Al Fujairah, and more - UO00ZHGJZWD | binge.ae We got your report. If I reboot I can use other applications as normal but as soon as I start Skype for Business and initiate another call it is right back to the same behavior. 3. Manually turning off the sensors: To reset the sensors, power on the headset, connect the headset to your computer's USB port for more than 10 seconds. DIRECT CONNECT RJ9 HEADSETS FOR: |__Avaya 14xx,24xx,46xx,54xx,56xx INFO 30-Apr-2020 13:39:24,980 [0x00002440]: RefId:[08d55bc2-41c5-4532-8efb-702e6e571747] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} |__Polycom IP 320, 321, 330, 331 Mute, Speakerphone, Volume +, Volume - 5 dedicated function keys; Cancel, Menu / Select, Hold, Redial, Intercom; Related features; Interfaces and connections. |__Epos Sennheiser Wireless Headsets Wireless Technology Bluetooth. US $150.4. W*TGU We are tracking an auto mute issue but it is within SFB Mac app itself. <>stream This headset has a utility "Plantronics Hub" that allows you to configure a myriad of settings including an option for "Mute On/Off . |__Aastra Phone Headsets hb```b``$_30 +RnmlXk*AkG1ra`? It's only the mute button on headset that doesn't work. Feedback 0 out of 0 found this helpful endstream |__Yealink T20P T22P T26P T28P T38G Page 14: Advanced Features INFO 30-Apr-2020 13:39:26,218 [0x00002440]: RefId:[c078ae95-c187-4f63-b409-eb88a4953e1d] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} Apple Cell Phone Headsets with Microphone Mute Button, Plantronics Cell Phone Headsets with Microphone Mute Button, . INFO 30-Apr-2020 13:39:31,874 [0x00004ba0]: RefId:[0429c9e3-e963-4be3-b0e7-39687a4d4f54] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged INFO 30-Apr-2020 13:39:25,511 [0x00002440]: RefId:[0d34c355-bb76-4283-b0e5-a1c1343df07a] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} INFO 30-Apr-2020 13:39:31,876 [0x00004ba0]: RefId:[d886887e-e33e-42d3-8551-8793b5ce1efa] Plantronics::CallManager::OnCallStateChanged - Fire session event OnCallStateChanged Dont forget that always you need to get the latest update of the firmware to fix glitches or bugs. INFO 30-Apr-2020 13:39:26,113 [0x00002440]: RefId:[a4493f86-1c4a-4676-b17e-a416846303a8] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} 5. Which device and OS are you using. Unfortunately with yesterday's update to 16.4.246 the problem still persists. Recently, whenever I mute/I mute myself in a meeting, I get a really loud verbal notification that overrides what my team members are saying. |__Jabra Wireless Headsets. Free shipping. 5. INFO 30-Apr-2020 13:39:25,764 [0x00002440]: RefId:[cef316e6-c8f4-4cd3-88f7-24ed02a030f5] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again On the Properties window, go to the Advanced tab. To unmute, press the volume down button for about 1.5 seconds until a triple beep is heard in the headset. Mine is doing the same thing. This headset button works fine with other audio software, f. ex. Have you reported the issue using "Help/Report an issue"? INFO 30-Apr-2020 13:39:26,071 [0x00002440]: RefId:[dd0fbf02-b5ec-412e-abe5-d293fcb04be1] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} While the call is active, mute the call from the device or Lync. Using a Hub compatible device (refer to Install Notes) connected to a PC running Windows and Hub, make or receive a Lync call. Even better, people want to wear it "so your investment pays off. |__NEC Dterm Series, DSX Headsets The Blackwire 3200 Series provides a best-in-class audio experience in a headset that s built for enterprise needs. Poly audio devices have amazing acoustic features that improve your experience, whether you are taking a call for work or relaxing with your favorite music. Police there asked people to stay off the roadways just before rush hour was set to start, with a warning that people should not call 112 in the area unless they are in life threatening danger. The "Mute Off" and Mute On" playback is a headset feature from the manufacturer. INFO 30-Apr-2020 13:39:25,475 [0x00002440]: RefId:[3857673f-adcf-44b6-9e83-a6455f940236] Plantronics::CallManager::ProcessMOCMuteClear - MOC MUTE cleared the current muted call, mutting the device again 5. INFO 30-Apr-2020 13:39:26,906 [0x00002440]: RefId:[da3ad6cb-0238-43e9-ae52-e3c6e4cecd0c] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030} CcE[Z9Ttt40IFFq e` ( J0 @-Jf@1FAzJB 9>@@AE';j,f!Lfvespx(?r&!L Here I am encoutering the same problems as before. 3. INFO 30-Apr-2020 13:39:24,727 [0x00002440]: RefId:[449284a9-a7d5-41eb-b6e7-1bac5c3fb9d7] Plantronics::CallManager::GetDeviceFromPath - Found a match for DevicePath \\?\hid#vid_047f&pid_02ee&mi_03&col04#7&372ea192&0&0003#{4d1e55b2-f16f-11cf-88cb-001111000030}