the card range not supported by the system

If you double click on the card and go to the Drivers tab of the dialog that opens, give us the Driver Version. The request was unsuccessful. The simulator saw the Vendor Name ''. If the card was issued outside of the United States, this might be the problem. Please check your code to ensure you are only sending REFUND in a currency that matches the original payment. The Email Message contains invalid characters. Cannot refund mobile transactions for this acquirer. The GiftAid flag is invalid. If you are providing a value which has more that 20 characters then you will receive this system message. Overlaps with an existing rule. The PaymentSystem is not supported on the account. Please redirect your customer to the ACSURL, passing the MD. The Vendor or Vendorname format is invalid. This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. This system message is usually generated when your are attempting to action on an original transaction (such as a refund, void, repeat, release etc) and the authorisation details of the original transaction (RelatedTxAuth) has not been provided. If you submit a value which is not in line with the ISO 4217 codes or is not set up on your account, you will get this system message. This thread is locked. The value, if supplied, should contain either 0, 1, 2 or 3. You will need to ensure that the address to which the card being used is registered is entered within the edit box on the payment page. This can be done within the My Sage Pay admin area under the Account administration section. values must be either PAYMENT, REFUND, DEFERRED, REPEAT, REPEATDEFERRED, MANUAL, AUTHENTICATE or AUTHORISE. You will receive this error message when a transaction has been rejected due to either your AVS/CV2 rulebase or the customer has had three failed attempts to correctly enter their card details. If the monitor page indicates that there are no issues, please contact us for more information. Please check and retry. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. If you are wishing to add another card type to your account, please check with your acquiring bank first before notifying Sage Pay to ensure that your merchant number has been set up to accept this new card type. Please try a different card. You will only be able to enter up to 10 characters in the card post code box on the payment pages. The VendorName will be upto 16 characters or less and will only contain letters and numbers but no spaces or unusual characters. You will need to check your code to ensure that you have not entered more than 200 characters within this field on the payment pages. The ReleaseAmount field must be less than or equal to the amount of the original Deferred transaction that you are attempting to Release. rev2023.3.3.43278. The Transaction was cancelled by the customer. You will need to ensure that your code is sending the customer's cardholder address to where the card is registered in the BillingAddress field. It may also be worth checking to make sure that there are no spaces being passed (as this will be considered as a character) and also that the next value within the protocol is being separated by an ampersand (&) within your transaction registration. Follow the steps to solve this issue . Please ensure that you only use a fully qualified URL. It should be less than 40 characters long, contain only letters and numbers and match the value passed in the original transaction. You must check your code to ensure that you only use a fully qualified URL. Invalid command. You will need to ensure that your crypt string contains a Fully Qualified Domain name and page which will allow us to return the customer back to a visible Success Page on your site once the transaction has been successful. Can I tell police to wait and call a lawyer when served with a search warrant? Please try a different card. The total value of all REFUNDs can never ever exceed the original transaction value amount. The DeliveryAddress and DeliveryPostcode are required. Also here is some document on how to fix the problem you are having right now. The Billing Address contains invalid characters. If you have not registered your Sage Pay account to use the Form integration method and attempt to send a transaction registration POST using this method of integration, you will receive this error. The Sage Pay service that you are attempting to contact does not exist or is currently unavailable. Card number validation is required for payment processing when a customer presents a card. The bank did not respond within an acceptable time limit. The Vendor or VendorName value is required. The amount value is invalid, this value must be no more than + or - 15% of the original value. So could you tell me how can I recompile CIF module manually with the MLNX_OFED that is already installed. More information on the different TxTypes can be found within the protocol document. The StartDate is in the future. Authentication credentials are missing or incorrect. The BillingPostCode field, if provided, can only contain a maximum of up to 10 characters. Answer (1 of 3): Most Probable reason that your Graphics Card is not working: * The Motherboard of you computer does not support (have the required hardware slot) for . The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. There are a few different reasons that you might get this response when a payment fails: Some debit cards require a PIN to be entered. The certificate must have a valid user principal name (UPN). The command cannot be run for the vspvendorname provided. Styling contours by colour and by line thickness in QGIS. This system message will appear when the REFUND you are attempting, which in combination with all other REFUNDs againsts the original transaction, would exceed the value of that transaction so the REFUND cannot be permitted. Try a different card" solved. Invalid Amount field format. The Authorisation was Declined by the bank. The specified and combination is not valid, or the user may be locked out. A VendorTxCode has not been provided within your transaction registration. This Refund would exceed the amount of the original transactaction. The Contact Fax contains invalid characters. Please contact support to re-enable this functionality. The payment will now appear as a failed transaction. You are attempting to POST data to a Sage Pay Service that does not exist or is not currently available. All issue numbers must be entered exactly as they appear on the card, without spaces (either 1 or 2 digits). The Billing Address2 contains invalid characters. The CardNumber field provided does not contain a valid card number and may contain characters other than numbers such as letters. Delete the problematic software, then redownload it from Nintendo eShop. This field is compulsory and must be passed. Error (retrieving/updating or inserting) data. cannot be more than 50 if is not provided. To learn more, see our tips on writing great answers. The card is not yet valid. Your Notification URL must contain a fully qualified domain name (beginning with http:// or https://) and be less than 255 characters in length. If this is correct, then the card is not yet valid and must not be used and you will need to use your previous card if this was a replacement card issued by your bank. Some cards have restrictions on cross-border usage. This error occurs if the Sage Pay system attempts to do something to a transaction that is not in a state where such an action is acceptable. Please use the mobile device. Please check with our support team if you are uncertain which cards your account has been set up with. All transactions which are posted to the Sage Pay system will contain a "Vendor" field which should contain your unique vendor name. You must send the card holder's name in the CardHolder field of your transaction registration POST otherwise you will receive this system message. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. You will need to ensure that you do not submit more than the maximum of 255 characters within this field. The PayPal billing agreement was not accepted or failed. The required service is not available or invalid. You may need to zero pad your ip address so that each number block contains three digits. Expectation Failed : The expectation given in the Expect request-header could not be fulfilled by the server. We also return to you the 2 digit Decline Code from the bank. A valid is required. The message POSTed to the Sage Pay system was of an invalid type. No spaces, hyphens or other characters or separators. Also check to see if you have submitted the full VPSTxId, including the hyphens and curly brackets. The given vendorsurcharge cannot be found. Your POST has a Currency value that does not support minor units, but your Amount field has a decimal point in it. You must check your code to ensure that you are posting a unique VendorTxCode for each new transaction. The TxType field (also called PaymentType in very old protocols) should contain the type of transaction you wish to perform. The certificate must not be in the AT_SIGNATURE part of a container. The Delivery Firstname contains invalid characters. You will only be able to perform three attempts in order to gain a successful authorisation. There is a problem with the details that have been entered for a European Payment Type. The GiftAid field can only ever contain two values : 1 : Allow Gift Aid 0: Do Not Allow Gift Aid. You will need to check your code to ensure that the expiry date of the card that you have entered on the payment pages is not in the past or has expired. bloomfield, nj water meter replacement. . By doing this it will cause the Sage Pay payment pages to not appear and this error message will be generated. This system message would only be generated if you are using the Direct integration method and the issue number field which you are submitting to us is incorrect. A graphics or video driver is the software that enables communication between the graphics card and the operating system, games, and applications. The certificate must have the digital signature key usage. This will either be one or two digits long and if any additional characters or digits are entered you will be presented with this error message. If the feature is not supported, response code is anything else but 206 and the response doesn't include Content-Range header. It is likely that you are submitting several email addresses which is therefore generating this system message. Check the format of your request message. You will not be able to perform a RELEASE against a DEFERRED transaction which has already been ABORTed. Learn more about bidirectional Unicode characters. The card ExpiryDate value should always be presented in a MMYY format (a two-digit month followed by a two-digit year) and this should never include any separators such as a forward slash (/) or a hyphen (-). This provides a description of the goods purchased is displayed on the payment page as the customer enters their card details, and within the My Sage Pay admin area. Unfortunately, we are unable to process transaction values outside of these ranges. If you're trying to use one of these cards, you'll need to use another card to make the purchase. Please check to ensure that a Success URL is being provided with each transaction as this is a required field. the card range not supported by the system by The gunner must then draw a range card on anything available (Figure D-12). There are no card details registered for the token. Please contact Sage Pay support who will be able to generate your Form encryption password to enable you to post Form transaction registrations. More than 50,000 rows returned. You will need to make sure that you are sending the correct values for example: 123.45 4567.89 0.34 12.30 but not the values 123.456 4,567.89 .34 12.3 Check your code to ensure you are formatting the Amount field correctly. The number of authorisation attempts exceeds the limit. You will need to check to ensure that the correct value is being submitted. You are not passing the currency field through with your transaction. You will need to ensure that the start date selected is not later than the current date. Does it have cross-border restrictions? You will need to check your code to ensure that your server is not sending more than 50 characters within this field. Success! An example would be Japanese Yen (JPY). Discover why the boy has been trapped . Please ensure you are only passing values within this range and not including any separator characters other than the decimal point. You will need to ensure that you have the equivalent merchant account set up with your acquiring bank in order to handle the type of transaction you are attempting to process. You must always check your code to ensure that you are providing a valid identifier within the VendorTxCode field for all transactions. If you are providing a value which has more that 10 characters then you will receive this system message. Opayo receive updated card ranges regularly that are added to our systems for mainstream card types - if the card being used for the transaction falls into this category it will be updated when the new ranges are provided to Opayo by the card issuers. 3) Live with it as is. The MM and YY values should also be valid month and year numerics, for example the MM values should only ever be between 00 and 12 and the YY values should only ever be between 00 and 99. You will need to check your code to ensure that you are not sending more than 255 characters within this field. The supplied is not available on any merchant accounts associated with this vendor account. The FailureURL field must contain a Fully Qualified Domain Name and page reference pointing to the externally visible page on your site which your customers can be returned to if a transaction fails. A tag already exists with the provided branch name. The Amount field value can only contain numbers with no separator characters and this should be formatted to the correct number of decimal places for the specified currency. If the VendorTxCode matches that of a previous transaction registration for a successful transaction against your account you will receive this error message. If you're pointing to the live.sagepay endpoint then test cards will not work and will return the error you've mentioned. This could have been caused by the information posted to the Sage Pay server or by an issue with the Sage Pay server. and cannot be the same. cannot be before this month. whose number you've supplied in the CardNumber field. If you believe this account should not be closed we will be able to investigate this issue further immediately. Unable to find the transaction for the or supplied. You will need to review your code and change the URL to only use a fully qualified URL which must be http:// or https:// and be accessible. You will need to ensure that your code is sending the correct transaction details. I'm building an integrated payment form with SagePay, and have previously been successful making payments to a test account using the test card details provided in page 24 of this documentation: https://www.sagepay.co.uk/file/25041/download-document/FORM_Integration_and_Protocol_Guidelines_270815.pdf?token=dyWjqsDOzcE9qp5wU39w0DiSx525HSqfiV9OV6EGQB8, However, when I try and pay again with card details in that list that have previously worked, the SagePay form highlights the card number field in red and says "The Card Range not supported by the system.". This will always be 16 characters or less, and only contain letters and numbers with no spaces or unusual characters. This URL must be http:// or https:// and be less than 255 characters long. You will need to check your code to ensure that you are not send more than this. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. Furquim, 597 - Bonfim Paulista, Ribeiro Preto - SP The first step to resolving this issue is to identify if the shopper has made an error when they have entered the card number when making the payment. Please ensure that you are sending the correct value in the TxType field. The Sage Pay system has a maximum and minimum acceptable transaction value which are 100,000GBP and 0.01GBP respectively, with approximate equivalents in other currencies. The VendorTxCode has been used before for another transaction. A required parameter is missing. The BillingPostCode field which you have provided is longer than what is allowed. so the proper error codes can be logged. Error parsing the request XML. You can only RELEASE or ABORT a DEFERRED transaction. Asking for help, clarification, or responding to other answers. Please check to ensure that a Failure URL is being provided with each transaction as this is a required field. Please ensure that you only ever use a fully qualified URL. Transaction not in paypal registered state. The AccountType field can only contain the following values: E for e-commerce, M for MOTO or C for Continuous Authority Any other values will generate this system message. The CV2 code that has been entered is invalid and must consist of either three or four digits depending on the card type selected. You need to ensure that you always send a value within the RelatedSecurityKey field when sending an automated REFUND, REPEAT or AUTHORISE request to Sage Pay from your sever. You have not provided us with the correct value within the VPSTxId field. A surreal understated experience about loss and finding new life inspired by real-life experiences. If you are providing a value which has more that 200 characters then you will receive this system message. Create a card type for each type of card that your business accepts, such as debit cards, credit cards, loyalty cards, and corporate cards. Cause Random bit count not supported by system events typically indicate that the signal from the card swipe at the reader got corrupted on its way to the panel, this happens on very long runs (reader is too far from panel) or due to wiring issues and/or electrical noise interfering with the signal. Thanks for contributing an answer to Stack Overflow! This system messgae is generated when the currency you have selected in your POST does not support minor currency units. What is the problem? This only occurs if there are problems with your POSTing component. If you receive this system message, we would suggest that you refer to our system monitor page (http://www.sagepay.com/system_monitor.asp) for more information. If you receive this error message and are experiencing this on all your transactions, please contact our customer services team who will need to contact your merchant acquirer to ensure that everything has been set up correctly. The Authorisation process failed, due to an internal server error. or element either not found, or present more than once. Unfortunately there is no way o reverse a voided transaction and if you need to take the payment again, you will need to put through a new payment transaction. HTTP Version Not Supported : The server does not support or is not allowing the HTTP protocol version specified in the request. You will need to check your code to ensure that you are not sending more than the maximum value of 100 characters. Simulator cannot find your vendor name in its database. Please press Windows key and R key on your keyboard at the same time. An ERROR has occurred on the Sage Pay System. The IP address of each new server you POST from will need to be registered with Sage Pay. The RelatedTxAuthNo field should only ever contain the TxAuthNo (otherwise known as the VPSAuthCode) for the original transaction which you are performing a REFUND, REPEAT or AUTHORISE for. ##### must be a numeric value with up to 2 decimal places. If you have received this system message, it is likely that you are incorrectly supplied the Start date. If you receive this system message, it means you have successfully registered a transactions using the Direct integration method. You will need to ensure that you are sending numerics only within this field with no spaces between any of the numbers. It should contain the type of transaction you wish to perform including values such as PAYMENT, DEFERRED, AUTHENTICATE etc as outlined within the Protocol and Integration guidelines. The VendorName field should only ever contain the Vendor Name supplied by Sage Pay or selected by you during your application process. The create token value is invalid, should be either 1 or 0. When you are prompted to restart the computer, click Restart . You will need to enter the CV2 or card security code on the payment pages in order to continue. I have 2 GTX 550 TI cards and have just installed cuda. You set up the length and range of card numbers that are acceptable for each card type. The payment can now be authorised and sent for settlement. You will receive this system message if you have not provided us with a CardType field within your Direct transaction registration POST. It should be a number and the value should match the value that was passed back to you by Sage Pay when the original transaction was completed. There is a problem with the details that have been supplied. The line item amount details do not add up correctly. If this error message has only appeared on one transaction, then please retry the transaction again. You will receive this system message when the card number details have been entered incorrectly. Please contact support to re-enable this functionality. You will need to check your code to ensure that you are providing a valid month and year format with no spaces or separator characters, eg 0710 and not as 07/10 should be sent for an expiry date of July 2010. The VPSTxId value uniquely identifies a transaction to the Sage Pay system and if this value has not been submitted in full or this has been sent incorrectly formatted, you will be provided with this error message when the Sage Pay system attempts to validate it. If you are received this system message when using the My Sage Pay admin area, we would recommend you view the system monitor page to ensure there are no issue or alternatively, contact our customer services team. This URL must be http:// or https:// and be less than 255 characters long. italian sayings about love and life. Pick Up Card. Invalid request. The authorisation response was taking longer than expected and has therefore timed-out as a security measure. If you receive this message, a code related error has occurred on the Sage Pay systems. Why are physically impossible and logically impossible concepts considered separate in terms of probability? The CustomerEMail field, if provided, can only contain up to a maximum of 255 characters. Only C class subnet masks are allowed for blocking. This is a mandatory field an you will need to ensure that you are proviinge us with the large numbers situated on the front of the customer's card and you will need to ensure that there are no spaces or hyphens being used as separator characters when providing us with this value. A quick and smart technique to solve this issue would be to try restarting the phone in recovery mode. Also, check your code to ensure that you are only sending numeric values within this field and that no letters or invalid characters are contained. The solution is just steps away! Alternatively, if you had entered the start date incorrectly please re-enter the correct start date and start again. You may also get this if you send fractional values to currencies that do not have minor units (like Japanese Yen, JPY, which only accepts whole number amounts). 3D Secure rule not added. Every transaction you send to the Sage Pay Systems must have a unique VendorTxCode. This should be one of the following: Barclays Merchant Services, NatWest Streamline, Lloyds TSB Cardnet, HSBC, American Express, Diners Club, Bank Of Scotland, JCB, Bank Of Ireland, Omnipay, Alliance and Leicester, PayPal, Allied Irish Bank or ChasePaymentTech. The Transaction has already been Refunded. The request was unsuccessful because the server can not support the functionality needed to fulfill the request. Currency fields should contain 3-letter ISO 4217 codes e.g. AVSCV2 rule not added. If this card number can still not be validated by the Sage Pay system you will need to use a different card type in order to proceed with the transaction. Why do academics stay as adjuncts for years rather than move around? You must ensure that you are entering the expiry date of the card within the correct format in the expiry date box section provided on the payment screens. This system message is only generated if you have integrated using the Direct method where you are collecting the card details to send across to Sage Pay. The BillingAddress field, if provided, can only contain a maximum of up to 200 characters. This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. You should be sending the SecurityKey from the original transaction within this field and this can be retrieved from your database and this value should contain 10 alphanumeric characters. Every transaction registration that is sent over to the Sage Pay systems must have its own unique VendorTxCode. You will receive this error if the VendorTxCode you have used for a new transaction registration matches that of a previously successful transaction against your account. 4021 : The Card Range not supported by the system. Provided vendor name does not exist in the system. Browse other questions tagged, Where developers & technologists share private knowledge with coworkers, Reach developers & technologists worldwide, SagePay: Test card details not being accepted, How Intuit democratizes AI development across teams through reusability. I hate Sage Pay anyway but unfortunately the pizza delivery company uses them, I get the error: The Card Range not supported by the system. Cannot retrieve contributors at this time. Explanation: The card number you have entered is not supported as a card type on the Opayo system. Sage Pay will then be able to add this card type to their card bin range. The CustomerEMail field, if supplied, must contain a valid e-mail address which is less than 255 characters long. Overlaps with an existing rule. The Apply3DSecure field can only contain the following values: 0: Use the default setting on the Sage Pay System, 1: Force 3D-Secure checks and use appropriate rules 2: Force NO CHECKS for this transaction and always gain and authorisation 3: Force 3D-Secure checks but DO NOT apply rules and always gain an authorisation If any other characters or spaces are being passed or provided, then you will receive this error code and message.