Looking for tips on how to squeeze the best performance from it? If you have it, unplug all your old broadband kit, including your old power plug. First, reset the router, either by pulling its plug out or by using the reset button on the top of the device. im using italk atm and a zyxel router how can i daisy chain to the bt hub 2 so i can use the bt hubs 5 ghz wifi, too complicated for we oldies. Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. How do I assign multiple Static IP addresses on the Smart Hub? Learn how your comment data is processed. 16-08-2022 It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). By default, your Smart Hub will have this switched off. How do I set up port forwarding on my BT Hub. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. 16-08-2022 Sorry not much help really. Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? This will open the Hub Manager, Enter the admin password. Click, Once saved, your new rule will appear on the table, Open a new web browser on your connected device and type 192.168.1.254 into the address bar. Ah ha gg30340, that's why you are aDistinguished Sage, never noticed http vs https. When your device connects, it automatically chooses the . If you want to make any changes to the hub settings, you'll need the admin password. Follow the instructions that automatically appear on the screen to change your password. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar It's also easy to see the Hub Manager across all devices. Copyright 2022. Re: BT Smart Hub 2 manager and Windows 11. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. None - anyone can connect to your wireless network without entering a password. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Home Hub 5. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. on Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Your hub is only accesible on your home LAN hence it is http and not https. Here's how to set up a Hub 4 or Hub 5. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. WPA2 - the default setting (we strongly recommend you use this). How do I connect my device to my BT Hub by Ethernet cable? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Whats next? icannotgetafreename 10.3K subscribers Subscribe 350 Share 50K views 2 years ago **Please Subscribe: Youtube have. A master socket is the main socket for the phone line in your home. >. BT Smart Hub 2 manager and Windows 11 Go to solution My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. Disconnect the red Ethernet cable that connects the modem to the Smart Hub. BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. WPS (Wi-fi Protected Setup) lets you connect a device without entering the wireless password. If there is already some text in the address bar. It's easy to get answers to your questions: How do I set up port forwarding on my BT Hub? Note: it is If you change this, you can check the strength of your new password - aim to get the strength bar fully green. 16-08-2022 Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. Press 'Enter'. on >, What is the Smart Wireless feature in my BT Hub? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >, Where do I find the default admin password for my BT Hub? The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. With Band Steering on, the Hub steers your devices to the best wireless band for them. Have you tried Chrome or another browser. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Where can I view the status of my Smart Hub? If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? Only change it if you're having connection problems with your device. Also, what to do if you've forgotten it. A master socket is the main socket for the phone line in your home. >, How can I set up or change the admin password on my BT Hub? Our helpful guide shows you how to change the admin password on your BT Hub. Find what hub you have BT Smart Hub BT Smart Hub 2 BT Home Hub 3 BT Home Hub 4 BT Home Hub 5 Differences between each Hub Still need help? How can I set up or change the admin password on my BT Hub? Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. Click Advanced Settings Click Wireless Enter the admin password. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. This means when you search for your Hub in the list of wireless names on your device you'll only see one. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. The default mode here is Mode 1. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. You'll then be able to change these settings: Separate Bands Remember you need to save any changes you make. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? on You can then enter your password in the usual field to access BT Hub Manager. 15h14. To get the latest on your appointment, go to www.bt.com/ordertracking>. BT Devices Can not access hub manager - 192.168.1.254 (or any. Options All forum topics Previous Topic Next Topic Simoneale73 Beginner on 13-04-2021 16h36 18,109 Views Message 1 of 2 Can not access hub manager - 192.168.1.254 (or any variation on the last digit) via PC Go to solution Try connecting your device to the router with an ethernet cable instead of using wireless. How do I use my Smart Hub as a modem only? How do I use different DNS servers or set up dynamic DNS on my Smart Hub? This is where youll find all the essential settings for managing the nuts and bolts of your broadband connection, including changing your wifi password, setting parental controls and restricting the devices that can connect to your broadband. Full Fibre customers wont use microfilters. How do I set up port forwarding on my BT Hub? Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? Then follow these simple instructions: You will be asked to enter a password. Unsurprisingly, we've called this gizmo Smart Scan. You can re-use your filter and Ethernet cables so please keep them. They're on the back of your Hub. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. It's not an extension socket, Press the Power button on the Hub to switch it on. Enter your BT hub admin password. Give it a couple of minutes. The light on the front will change colours while your Hub sets itself up. This means that if you forget your password youll get the option to see your password hint, which should give you enough information to jog your memory. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. A steady blue light on the front of the Hub means everything's OK. If you dont have a battery unit, unplug the modem. Slide the two parts of the Hub's power plug together until they click into place. WPA-Auto - if you're having problems connecting older devices. Here is our step-by-step guide to accessing BT Hub Manager. If youve lost that card, it should also be on a sticker on the base of the router. The Hub Manager is where you can change or view your Hubs settings. This site uses Akismet to reduce spam. You'll need your Hub's wireless network name and password. Apple Airtags, M1 iMac & iPad Pro: A Spring In Apple's Step? BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. This means when you search for your Hub in the list of wireless names on your device you'll only see one. It may be your browser causing the issue do check in its settings or in your Antivirus program. If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. Wait 5 minutes, then start reconnecting the cables. >, How do I turn off BT Access Control for a device? No, it really is that simple. However, if the Wi-Fi has dropped out, you might not see the settings. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. View or change the wireless password that you need to enter on every device before it can connect wirelessly to your Hub. Press the Power button on the Hub to turn it on. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. Alternatively choose your Hub from the dropdown to find out how to connect. And some questions nobody really wanted the answers to. Enter your email address to subscribe to this blog and receive notifications of new posts by email. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Note: you'll need a Dynamic DNS service provider to use this feature. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Email Barry at barry@bigtechquestion.com. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. If it's not listed you'll need to create a new port forwarding rule. Got a BT Business Smart Hub 1? Full Fibre customers wont use microfilters. Next, select the first device that you want to control and choose the days and times for which you want to set limits. 16h12. It's also easy to see the Hub Manager across all devices. Your Hub will be called something like BTHub6-ABCD. 15h07. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Select Save to store your changes. As a general guide, 5GHz provides better speed while 2.4GHz gives better range. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Learn about your Hub Getting started Learn about wireless in your home Fix problems with your Hub Advanced features If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. With BT Hub Manager youll be able to see at a glance if someone is using your wireless broadband signal without your permission. You'll find it on the back of the Hub if you haven't updated it. Security Password If you've got Broadband (copper broadband) download the user guide below or follow these instructions. BT hubs are the centrepiece of BT home broadband. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. You'll need your Hub's wireless network name and password. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. Click here for more about setting up Full Fibre yourself >. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. The hub manager doesn't support HTTPS, only HTTP and hence will show as 'insecure' . BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. How do you access the BT Smart Hub Manager? Youll be asked to enter the new password twice, to make sure its correct. From the Hub Manager home page, go to - Advanced Settings > Broadband > Dynamic DNS. Security type How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. on When your device connects, it automatically chooses the best wireless band. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. It's vital to put your BT Hub in the right place: the nearer it is to where you use it, the better. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. WPS Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Youll find it on the back of your Hub. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Here's how to turn wireless on and off on the BT Smart Hub: Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. How do I control the time when devices can access the internet on my Smart Hub? With BT Hub Manager you can restrict internet access from certain devices during particular time periods. You want to fiddle with the settings of your BT Smart Hub. I am grateful for that thought, I have not used a microsoft browser for years! Your Smart Hub automatically scans for the best wireless channel. If the correct IP address was used you will see a login screen or window like this: Screenshot of BT Smart Hub Login. To set a different password, first of all type 192.168.1.254 into a web browser to access BT Hub Manager. >. Then prompt your device to connect to the Hub. How do I create a Port Forwarding rule on my Smart Hub? Network Name Ethernet sockets are becoming increasingly rare on laptops, but if you are able to plug a cable directly between router and computer, do so. This table shows the main differences between them. Distinguished Sage, never noticed http vs https. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device If you want to make any changes to the hub settings, you'll need the admin password. You'll find it on the back of the Hub if you haven't updated it. They'll give you all the details you need. Instead the Home Hub 5 connects to the Openreach modem (or ONT). If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. >. If your Smart Hub 2 doesnt have a WAN port, you may have been sent the wrong Hub. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. >, What is the Wireless mode feature on my BT Smart Hub? Enter your current password followed by your new one. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet. There are a few things to try here. Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). >, How can I set up or change the admin password on my BT Hub? This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. (Make sure youre connected to your home network.). How do I restrict the wireless devices that can connect to my Hub? You can configure your Hub to use Dynamic DNS. >, BT Home Hub 5 - Information and troubleshooting guide. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. The light on the front will change colours while your Hub sets itself up. not the same as the wireless password. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? The master socket is the main socket for the phone line in your home. Every device that uses the internet sends its packets of data through specific ports. Download the user guide below or follow these instructions on how to set things up: BT Home Hub 3 - BT Infinity getting started (2012-2013 version). If all else fails, give BTs Helpdesk a call on 0800 800 150. Switch off the router and switch it back on again. There are different ways to switch on access controls depending on which type of BT router you have: BT might think its smart but we know that plenty of broadband customers with a BT hub find the Smart Setup wizard pretty annoying. >, How do I set up port forwarding on my BT Hub? The default BT Smart Hub IP Address is: 192.168.1.254. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. By default, your Smart Hub will have this switched off. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. The BT Mini Hub doesn't support application sharing or port forwarding. Announcements, Guides & Community Updates. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. >, How do I turn wireless on and off on the BT Hub? If you're still having trouble try our community forum. However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Depending on your socket type, you might need to use a filter. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Every device that uses the internet sends its packets of data through specific ports. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. Alternatively choose your Hub from the dropdown to find out how to connect. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. When it's set to On', you can connect a device by clicking Start WPS or by holding the WPS button down on the left hand side of your Hub. This takes a few minutes. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. From the Hub Manager, click on Advanced Settings, then Wireless. It's not an extension socket. 16h22. If this happens get in touch with us. The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. You can re-use your filter and Ethernet cables, so please keep them. Then click on Advanced Settings. How can I set up or change the admin password on my BT Hub? If you have an engineer appointment booked to install BT Broadband, they'll connect up your BT Hub for you. It's on or it's off. >. Guide to using the BT Business Smart Hub Changing the IP address of your hub From the Hub Manager go to Advanced settings then My Network then IPv4 configuration You can view and make changes to your Hub's IP and DHCP settings (if you need to revert to the default settings, there's a Reset to default button on the top right of the page). You'll then be able to change these settings: Separate Bands. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. This last screen permits me to then continue and arrive at the hub home page. This will open the Hub Manager. After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Important! If this happens get in touch with us. 3. This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. IP address It's also easy to see the Hub Manager across all devices. How do I view the devices connected to my Smart Hub? On digging deeper, i get blank screen with 192.168.1.254, raw html and a not secure message with http://192.168.1.254and finally a red not secure warning screen with https://192.168.1.254. Wireless Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Band Steering If this happens get in touch with us. You should be able to access the Smart Hub Manager from any web browser, be it a smartphone, tablet or full-blown computer. My laptop running Windows 10 is happy to let me talk to my Smart Hub 2 manager via 192.168.1.254 via a browser. and many others. Here are the most useful features youve got access to now that youre in the BT Hub Manager: We think parents of teenage children will make good use of this one! View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide).