The Priority Evidence Review service is only available AFTER we have received your full evidence, and will ensure that your evidence is reviewed within 5 working days (waiting times are up to 12 weeks* for standard applications). We are always looking for team members. If you need to speak to someone straight away then please get in touch. Our telesales number is open only for Group booking, Isle of Scilly, Business direct Scholars, Night Riviera or help with pre-purchased tickets bought over the phone. Please note, using the Priority Application service does not guarantee that your application will be successful and we do not issue refunds if your application is unsuccessful. Ruths key priorities at GWR will be to continue to put people at the heart of our cultural change within our transformation, maintaining relationships with the Trade Unions and shaping our strategy as we look ahead to the future. Please use our forgotten password function to reset your password. Carrier Contact Information. You can find contact details for Great Western Railway above. You will receive a confirmation email once your order ships. Call: 866-940-1102. He is a chartered safety and health practitioner and holds a PhD in Chemistry from Oxford. Find My BCBS Company GWR 2023 All rights reserved. Simple! Allow three working days for delivery. If you incur any problems or have any questions concerning your order or the status of your order, pleased contact our customer service representatives who are are available from 9 a.m. to 5 p.m. GMT Monday through Friday. Great Western Railway takes you further. In the unlikely event you have not received a response from us within 12 weeks* of submitting your application, please contact us with your application ID, registered email address and proposed record title. Win weekend breaks and other great prizes, Please press enter to select a date for an outbound journey, Please press enter to select a date for a return journey. . It also provides regional services throughout the South West of England and to the south coast of England, and the Night Riviera sleeper service. First, login to your Guinness World Records account and then make a record application. To speak to our Social Media Team between 06:00 and 23:00, please contact us on: An error has occured during Logging out. Guinness World Records has decided to cease using verification codes for purchase of a certificate. You can order up to 100 copies of a single name certificate via the Guinness World Records store. Contact Us BCBS Customer Service Call the toll-free number on the back of your member ID card for BCBS customer service. Find more information about refunds, or submit a refund claim here. Initial complaints should be directed to Great Western Railway directly. WHAT MAKES A GUINNESS WORLD RECORDS TITLE? Sign In/Register Use one of the buttons below to sign in or create a new account. Win weekend breaks and other great prizes, Please press enter to select a date for an outbound journey, Please press enter to select a date for a return journey. Please note that the Priority Application service is only available to Standard Applicants. This facility is only available once your application has been accepted and your guidelines have been released to you and it can take up to 2 weeks* to receive a response. Were changing the way people think about train travel, enabling our teams to make it a great experience for our customers. We operate four major UK train operating companies - Avanti West Coast, Great Western Railway (GWR), South Western . If you have a question or comment about GWR trains please Tweet @GWRHelp or go to. I trust that your future journeys with us will be more enjoyable. Your experience matters. Your details have been sent to our customer services team who will aim to respond within five working days, but at very busy periods it may take us up to 20 working days. Help and support Are you a customer looking for help with a journey, or support to change tickets or claim a refund? Assistance is available to and from platforms. The Rail Ombudsman is there to help resolve ongoing disputes between us and passengers. N.B. If you decide you want to speed things up a bit later, you can switch to Priority Application at any time. You will have 45 minutes to complete this transaction before the session expires. From 12 an hour. This is the only way we can answer any questions about your record attempt, if questions are asked through other methods they may not be answered. If you wish to upgrade to a tracked service, please choose one of the chargeable shipping options. Hi @Anonymous. If you are unhappy with any part of our service, there are several ways you can tell us. login to your Guinness World Records account, contact our customer service representatives, Guinness World Records store certificate page, How to set or break a Guinness World Records title. If you would like more than 100 certificates, please contact us at the Guinness World Records Store. There are some complaints that the Rail Ombudsman wont be able to look into, for example, if its about the way one of our services has been designed or industry policy. GWR News Contact Us Media enquiries For journalists who would like to contact us at GWR Filming and photography requests Interested in filming, taking photos or creating audio recordings at our stations or on our trains? Maintenance Technician (Make Ready) Apartments Don't let this opportunity pass you by! For customer questions, commen ts, or complaints contact Global Water directly: Email: CustomerService@gwresources.com. Full-time. Please check with your phone provider if you are unsure about how much a call will cost. The more information you can give us, the quicker we will be able to reply to you. Daniel, 28, from Gloucester, has made giant strides in his short career at GWR, playing a pivotal role in enhancing the operator's train service performance. . Watch our video to learn the differences between each ticket type. As a Customer Service Apprentice at GWR, you'll train and learn, while you earn. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. Customer Sales Advisor (Temporary) Great Western Railway (GWR) Using the Priority Application process does not guarantee that your application will be successful, and we do not issue refunds if your application is unsuccessful. For example, with a GWR train you can get from London to Oxford in 1h 7m, from London to Bath in 2h 9m and from London to Bristol in 2h 22m. Find out more here: https://www.gwr.com/about-us Contact Information John Carter Media and Communications Manager Great Western Railway 0845 410 4444 07715 040424 John.Carter1@gwr.com Notes to editors Picture Signed up: GWR colleagues with a poster committing to The Railway Mental Health Charter. Open positions are advertised at www.indeed.com or you can email your resume to: careers@gwresources.com. GWR (poor) customer service! 2022 Talking Really Channel----- CREDIT ROLL -----WEBSITES Talking Really - htt. National Rail Enquiries - Great Western Railway Great Western Railway (GW) http://www.gwr.com Information last updated 26 February 2023 00:49 Company Information Managing Director Mark Hopwood Head Office Phone 03457000125 Fax 0 Textphone number 1800108001971329 (For customers with hearing impairments) Address It can take several days for items to turn up, we will let you know if they do. All directors of Caledonian Sleepers Rail Leasing Limited, Website for Caledonian Sleepers Rail Leasing Limited, All directors of First Rail Holdings Limited, All directors of Govia Thameslink Railway Ltd, Website for Great Western Railway - Bristol Parkway Station, Website for Great Western Railway - Bristol Temple Meads Station, All directors of Hull Trains Company Limited, All directors of London Midland Trains Limited, Website for London Midland Trains Limited, Arriva Trains Wales (ArrivaTW, Arriva TW, Arriva Trains Wales/trenau Arriva Cymru Limited), Avanti West Coast (was Virgin Trains, West Coast Trains, West Coast Mainline, West Coast Railways, VirginTrains, Virgin Rail, Virgin Cross Country, Virgin XC), Caledonian Sleepers Rail Leasing Limited (Serco Caledonian Sleeper, Caledonia Sleeper, Calendonian Sleeper), Chiltern Railways (Chiltern Rail, Chiltern Trains), CITB (Construction Industry Training Board), CrossCountry Trains (Cross Country Trains, XC Trains Limited), East Midlands Railway (East Midlands Trains Limited, East Midland Trains, EastMidlands Trains), First Rail Holdings Limited (First Railways, First Trains), Govia Thameslink Railway Ltd (Thameslink, Great Northern, GTR, Southern Railway, Thames Link, Gatwick Express, Tameslink, Thames Link, GoviaThameslink), Grand Central Rail (Grand Central Trains), Great Western Railway - Bristol Parkway Station (GWR, First Great Western, FGW), Great Western Railway - Bristol Temple Meads Station (GWR, First Great Western, FGW), Great Western Railway - London Paddington Station (GWR, First Great Western, FGW), Greater Anglia (GreaterAnglia, Anglia Trains, Anglia Rail, Greater Anglia Trains, Abellio Greater Anglia), GWR (Great Western Railway, GWR, First Great Western, FGW), Hull Trains (HullTrains, First Hull Trains), LNER (London North Eastern Railway, Virgin Trains East Coast, East Coast Trains, Eastcoast Trains, East Coast Main Line, ECML, Virgin East Coast, Virgin Rail East Coast, Virgin East Coast Trains, VirginTrains East Coast), London Midland Trains Limited (LondonMidland, London-Midland), Network Rail (NetworkRail, formerly RailTrack, RT Group plc, Net Work Rail), Northern Railway (Northern Rail, NorthernRail, Arriva Rail North, NorthernRailways, Arriva Rail Northern), Rail Delivery Group (RDG, Association of Train Operating Companies, ATOC, National Rail, Young Person's Railcard, Senior Railcard, Railcards Marketing, myinterrail, My Interrail), Raileasy (Rail Easy, Ferries Trains Planes Ltd), ScotRail (Scot Rail, Abellio ScotRail, Abellio Scot Rail, ScotRail Alliance, Scotland's Railway), South Western Railway (SWR, South West Railway), Southeastern Railway (South Eastern Railways, South-Eastern Railways, South Eastern Trains, SouthEastern Trains), Trainline Plc (thetrainline.com, Train Line, The Train Line, TrainLine, Captain Train, trainline.com), Transport for London (TfL) - London Underground (Tube, Oyster Card, London Rail, DLR, Docklands Light Railway, London Transport, Tramlink, Congestion Charge, Transport of London). Find out how we keep your data secure, and what you can do to keep safe online. If you are still unable to locate your event, then please contact the event organisers directly. If you see something wrong, let a member of staff know as soon as possible and theyll try to help there and then. Customer Service Assistant at GWR Saltford, England, United Kingdom. FirstGroup reaps 40m dividend from Great Western Railway, FirstGroup train and bus operator rebuffs offer from Apollo, New Great Western Railway trains fixed after software upgrade, This account is no longer active. Great Western Railway's Daniel Golton has been named Young Professional of the Year at the Rail Business Awards, the industry's most recognised awards scheme. Passenger Assist Need help at our stations or getting on and off our trains, we are available to help. Richard leads the Driver, Guards and On-board Customer Host teams and also plays an important role in our partnership with Network Rail; making sure our customers' journeys are disrupted as little as possible when works on the line take place. Train times, delays and disruptions 9 articles. Please visit the certificates page in the Guinness World Records store and simply click on the Add to Basket. . He is responsible for the supply and maintenance of the GWR fleet of trains, including the management of GWRs maintenance depots and train service provision contracts. An error has occured during Logging out. All Official Guinness World Record titles that you have successfully achieved will be located on the drop down list for additional certificate purchase. 17,500 employees. You can be certain that youre talking to the right person at the right time.