He made sure that we enjoy the hotel at the maximum and we certainly did. Going to breakfast half an hour before they close is too late for some dishes? Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. His customer service is excellent and his kindness is beyond expected. The whole team looks forward to the soonest opportunity of welcoming you back. I cannot understand how some can down rate this hotel, I stayed there for business, however enjoyed the facilities after business hours. Best regards, Christian Jaquier, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). We are glad to hear that you discovered the water activities with enthusiasm. All the employees and service was so kind! Warmest regards, Christian Jaquier. May Allah bless him. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). The sea temperature is one of the best I've experienced. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. You will love it as we did! The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. Are there opportunities to exercise at Long Beach Mauritius? Sincerely yours, Christian Jaquier, First of all- the staff is very friendly and some are excellent. We shall surely share your comments with the whole team which shall definitely act as a boost. The whole team looks forward to the soonest opportunity of welcoming you back. Yes, guests have access to a pool, a fitness centre, and a sauna during their stay. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,783 traveler reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. His customer service is excellent and his kindness is beyond expected. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Own or manage this property? Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Yes, free parking is available to guests. high service quality and best food; rooms worn out and renovation required. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. 7.7 Good beach. We are glad to hear that you had an enjoyable stay with us. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Our room was very nice but had a bit of a funny smell in the wardrobe. This is the version of our website addressed to speakers of English in United Kingdom. The staff is exceptionally kind and caring. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Variety of restaurants and quality and selection of food exceeds expactions. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Conveniently located restaurants include Table d'hte Chez Mamie Sophie, Hasu, and Sunshine Fusion. The excellent service and warm welcome received at Hasu Restaurant. Overall a well run and managed first class resort and a credit to this small group of hotels. Does Long Beach Mauritius have airport transportation? Looking forward welcoming you back very soon. Conclude your experience by . Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. I highly recommend eating in Hasu. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. - See 5,782 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. Cannot recommend this place enough! But several are just not trained. Book Long Beach Mauritius, Belle Mare on Tripadvisor: See 5,523 traveller reviews, 7,341 photos, and cheap rates for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. I am so glad to note that you did appreciate the overall services and facilities offered to you and the recognition of all our exceptional team members. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. See more questions & answers about this hotel from the Tripadvisor community. with and not the guest to deal with it. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. beach is very nice. Hotel services was great. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. Solana Beach. This place is truly amazing. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius! Does Long Beach Mauritius have any great views? I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). This is not how you treat guests. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. to many issues in the room.renovation required. We shall surely share your comments with the whole team which shall definitely act as a boost. Long Beach, Mauritius is a haven of laid-back luxury, with traditional Mauritian hospitality and an unforgettable idyllic setting for your five-star holiday to Mauritius. more. I am glad that you have had an enjoyable stay and that the resort facilities and services offered were to your convenience. What are some of the property amenities at Long Beach Mauritius? Eventually i don't regret spending my birthday there. Read more Write a review Showing 1 - 25 Next page Reviewed: 31 December 2022 Patricia United States 6 reviews May Allah bless him. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. high service quality and best food; rooms worn out and renovation required. Does Long Beach Mauritius offer any business services? Sincerely, Jean-Marc Ma-Poon, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. A playground resort by day and night, it's all about music, art, food and wellbeing. We will stay here until next week, but will not come back if things do not change. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. golden nectar. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. +230 4020100. Sincerely, Jean-Marc Ma-Poon. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. Special thanks to Oliver and his team at the beach bar! Claim your listing for free to respond to reviews, update your profile and much more. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Some simply dont listen. It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. The hotel was nice, not great, just because it isnt a great hotel. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Merci Long Beach, Dear Guest, Thank you for choosing to stay at Long Beach Golf & Spa Resort during your most recent trip to Mauritius and for your amazing reviews with us through Trip Advisor. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Tamarina Golf, Spa and Beach Club boasts 119 luxury villas, an 18-hole par 72 challenging Championship golf course designed by Rodney Wright, a . The location of the resort is very nice with a very good beach. Do not miss also to treat yourself well at the Spa. Long Beach Mauritius: high service quality and best food; rooms worn out and renovation required. These above mentioned concerns were raised to the Management for actions to be taken. Are any cleaning services offered at Long Beach Mauritius? We had a fabulous Easter break at the Long Beach resort. Eventually i don't regret spending my birthday there. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. Yes, Long Beach Mauritius offers airport transportation for guests. We will stay here until next week, but will not come back if things do not change. They would see me caring my little one and run to give me a hand with my luggage or bring her. It's simply the little things that make the subtle difference. Thank you for staying with us and celebrating your birthday at our resort. Call us. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). Hotel services was great. A simple order of 2 iced Americanos and one green tea took 20 minutes and in the end we had 5 versions of Coffee (milk, sweet, iced tea) on the table and at last what we ordered after explaining the order to a restaurant manager. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. Yes, dry cleaning and laundry service are offered to guests. It's simply the little things that make the subtle difference. Food was excellent throughout and restaurant staff could not do enough to please us. Lock in a great price for your next stay Get instant confirmation with FREE cancellation on all accommodations Free concierge service available when booking this property Wish I could give it a 10* rating! Thank you for your excellent feedback, which I will be delighted to share with my team. We are delighted to be made aware that the team, the location, the facilities and the layout contributed at large to the success of your holiday. Yes, dry cleaning and laundry service are offered to guests. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. team. 8.7 Excellent beach. Your satisfaction is the greatest reward of the team and certainly will act as a source of motivation to perform even better. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Once, the lady teaching water gymnastics saw me having my child in my arms and bringing a drink and went out of the pool to help me! Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. Warmest regards, Christian Jaquier. Thank you for your appreciation, excellent rating and high recommendation. A manager for example. We look forward to welcoming you back to your home away from home in the not so distant future. We have been blown away by our recent visit to Long Beach Resort. The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. I could be misspelling her name, but I recall Channone ? May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,785 traveller reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. What are some restaurants close to Long Beach Mauritius? Coastal Road, Belle Mare, Mauritius 41601. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Going to breakfast half an hour before they close is too late for some dishes? We are very pleased to learn that you have had a joyful time with us and are pleased to see our efforts extended in making your stay and wonderful experience have been recognized. Nearby attractions include Belle Mare Beach (1.7 miles), March de Flacq (3.2 miles), and Sagar Shiv Mandir (1.7 miles). I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. The hotel itself is beautiful in a spectacular setting. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square.