While people who decide short notice and pay way more have to sit on the leftover seats.I dont think so. And I do prefer flying with Ryan then with you.. keep up this attitude See how far gets you, This is ludicrous. 3 times in the last three months when departing FRA for the US the policeman manning passport control has told me they can't find my entry stamp into the EU. Doesn't BA do the same thing including Business Class? Manage individual bookings. I think we will go back to our pre covid routine. Posted by MA Traveler (S.F Bay Area (Marin)) on 02/17/23 01:16 PM. Even then, paying for every seat and piece of baggage may make other airlines seem more attractive. The agent initially said there was nothing she could do ,not having access and didn't really want to help. Im afraid Lufthansa has lost my chose of traveling. >> Have you tried getting the PNR(record locator) for the Brussels (ta && ta.queueForLoad ? Some credit card benefits pay for travel directly whereas others pay for extra expenses. Are Americans suddenly sneaking into the EU or overstaying their visa free periods in Germany? Yes, I booked Lufthansa seats (United award) using the procedure outlined above -- get the Lufthansa confirmation number from your reservation on the United website, go on Lufthansa and select your seat. Update from a booking on Jan25 2022 - Long haul flight from SFO to BLR involving Air Canada and Lufthansa with 2 kids (2 and 9 years). Some of these are linked to specific airlines. Seat . For example, seat prices on Ryanair cost as little as 3 ($3.2) and rise to 14 ($15) for extra legroom options. They changed our seats! I used to get excited to fly them (most of the time economy or premium economy) but the light fares and the fact that strong liquor are not included anymore was already a turn-off. I had to pay $70 to ensure a seat with my husband. You can redeem the award miles you earn for flight awards with our airline partners, which include all Star Alliance partners and other Miles & More airline partners. Sorry, it was such a hassle for you. Online seat selection is free of charge from 23 hours before your flight departure. You make changes to your journey and thus alter your route. Alternatively, you may use, http://www.tripadvisor.com/help/how_to_edit_your_posts. In Economy Class, Lufthansa offers you the option of reserving a seat with extra legroom on almost all types of aircraft. Air Canada immediately reserved adjacent seats for free (owing to kids) as part of the booking itself. If not then call the operating airline. Any free seat assignment option for *S or *G? I called one more time after checking in . Photo: Vincenzo Pace | Simple Flying. A client support delegate will be glad to help you. Lufthansa is a new RYANAIR. So, heads up. Is this guy for real ? There are no operational reasons that would prevent a seat change. If you have any other problems with your Booking, such as not being able to check in online or at the airport, lost baggage, or delays, again, you should contact Lufthansa customer service. If you would like to change this seat, an amendment fee starting from EUR 25/CHF 35/USD 35 will be charged with effect from 21.6.2022. Booked on United, connecting in Munich to Lufthansa. How a great airline became terrible in over 2 years.. LH is really the worst and I say this as a Miles and More Senator who is forced to fly both them and Austrian bc of their dominance in Central Europe. Please note that, in principle, you are free to choose the seat that best meets your requirements. more, You seem to have JavaScript disabled. While Lufthansa uses the phrase "of course" while explaining the policy, the real reason behind the policy is obviously to boost revenues. You can pick seats by calling them at 800-645-3880. About 12 years ago, I bought flights on Delta that put me on Air France iron. She came back. I can perhaps understand it for a basic economy ticket but not for Business Class. Anyone worried, like I was, that we were going to get a 2017-era business class seat can rest easy thanks to the inclusion of the latest technology. The seat is reserved at least 52 hours before departure. Book your preferred seat when booking your flight. To do this, find your trip under My Bookings. I will try again within 23 hours of the Munich-Valencia flight and see if anything changes. Meanwhile, on the Lufthansa, the ability to choose seats suddenly disappeared. While frequent flyer and status miles are useful too, Economy Light fares usually only attract a percentage of the usual earnings. This website uses cookies so that we can provide you with the best user experience possible. Passport control is often understaffed and the police are increasingly aggressive - asking to see a return flight, a hotel reservation and when leaving Germany they demand to see your entry stamp into the EU. Free seat selection upon checkin for all passengers, free drinks and snacks on KLM/Air France and a free suitcase for Elites on all fares starting from Flyingblue Silver. We should be OK strike wise. This topic has been closed to new posts due to inactivity. Thanks Francis, according to LH web chat, I can use my LH booking reference for both (ta && ta.queueForLoad ? I picked our seats and were given our boarding passes the next day at the airport. So far there isn't a single documented case of people being assigned middle seats when windows and aisles were available. The comments on this page have not been provided, reviewed, approved or otherwise endorsed by any advertiser, and it is not an advertiser's responsibility to ensure posts and/or questions are answered. You would like to change the seat offered at check-in at your own request. Based in New Delhi, India. It will be introduced in 2024 on the newly delivered Airbus A350s as part of "Lufthansa Allegris," the airline's new long-haul product. On neither leg did we have the seats I originally selected. According to the Seat reservations for Economy Class passengers page on its website, it may not be possible at all for you to request a seat more than 23 hours in advance of your flight because it does not have a Lufthansa flight number. Lufthansa's Economy Light fares don't include seat assignments in advance. The Senator Lounges are ok but often crowded. I think that Lufthansa can now be called a low cost airline after all these changes! Flights under Lufthansa flight numbers that are operated by Lufthansa or Lufthansa Regional (Lufthansa Cityline) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Upgrades for codeshare flights** marketed by United but operated by Lufthansa ("LH") may be available and can only be requested by calling 1-800-UNITED1 within the U.S. and Canada, elsewhere call your local . I do think its particularly noteworthy how Lufthansa describes this as of course (Selbstverstndlich in German), essentially suggesting that it would be ridiculous to have any other policy. To contact Lufthansa Airlines customer service, you can call the number 1-844-822-0538. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. SO ! They know they dont have to try to do anything to attract customers, Im guessing because they (or rather the group) are often the only option that works for many people, especially in secondary European cities. in Agent at Lufthansa. If you only want to purchase upgrades for some of the passengers travelling under one booking, please contact our Service Center. Changes and cancellation conditions of the operating carrier apply. These agents are responding to their changing my PAID Seat assignments in front of the airplane by GAS LIGHTING ME back and forth between gates, seeing if I get tired waiting in multiple lines and will just take any seat. You do not meet the conditions for sitting in an emergency exit row. All Lufthansa flights have been cancelled. Is that just for LH flights or will that also be the case for LX/OS flights as well? Tends to be rather punitive against all that didn't pay fantasy prices for a shit product that honestly has little differentiation left to LCCs. You'd lose some money, then, because Lufthansa Group's primary competitors are ULCCs, and even they tend to be somewhat reasonable with ancillary fees. Lufthansa has added a new 25 fee to assign seats after check-in on Economy Light fares. Fees already paid will not be refunded. The only time Ive had a problem was an AF Delta meds and actually I was on Delta but checking in at Air France, first the Air France agent tells me you arent allowed to reserve exit row seats and when I showed her the print out of the reservation with the exit receipt, she grudgingly gave me back my seat. When the checks from Lufty stop coming in. Never understood how seat reservations are lost. CarolGreat story. Here you will find all information about the seat reservation fees in Economy Class. On austrian.com, brusselsairlines.com and lufthansa.com a seat reservation is only possible after the PNR has been created, not during the initial flight booking. Thanks so much Mr. important. (adsbygoogle = window.adsbygoogle || []).push({}); Do you like to sit by the window, do you love your aisle seat or do you want more legroom during the flight? Whether you are looking for a last minute flight or a cheap plane ticket for a later date, you can find the best deals faster at KAYAK. the United website and the Lufthansa website. I will NOT be flying with you again. I booked on United, then paid Turkish for a seat, only to have it disappear. dont follow the news when it comes to LH and Jews. The flight is no longer a pleasant flight. It is usually labeled "Airline Reference Code" or something like that. You can only switch your seat to another seat or at a lower price. "Punitive" seating is just one more reason I feel I made the right decision. I recently flew with Lufthansa from London to Frankfurt and then on to Singapore. Sometimes, the price of a code share is less. Notably, while Lufthansa has adopted the tactics of its competitors, the fees are drastically higher. Lufthansa is no longer 5-Star airline!!! In addition, you can enter passport and visa information, and enter details for the Secure Flight program. I tell him no, I dont think so, I've travelled for 50 years and this is not normal. I am Star Alliance gold, but still had to pay for a seat further away from the tail How did LH go downhill so far, and so fast, without Doug Parker's help? Lufthansa planes are getting a major upgrade. After login, you will get an overview of all your bookings in your profile and you can manage these quickly and easily. Help with Scoot booking 5:28 pm. I logged into Lufthansa and both seats were no longer there, but it offered seat selection for an additional fee. seat 3A). Lufthansa had a sign up flight full no seat changes they had assigned me a middle seat. of my time. United in Pdx did a fabulous job of getting my bags to Pdx and sending the over 80 miles to my house. Most helpful comments ( as chosen by the OMAAT community ). He refuses. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. Our main flght attendant was funny ,seemed to enjoy his work and was professional. Bear in mind that they are dealing with a high volume of requests and so cannot process refunds within the usual time limits. Service and perks were mediocre at best. Or are they now making departing pax do passport controls work? You can book your preferred seat at the same time as the ticket purchase up to a year before departure, or at a later date up to 48 hours before departure at My . Well, if they want to follow the American model, I might just as well fly an American or whatever airline is cheapest. Got to the gate with my boarding passboarding denied. As most Airlines around the globe have been charging this fee for a long time, I fully understand. In past i have travelled by Lufthansa many times when it was considered one of the best carriers. Please also note that any carry-on baggage must be stowed in overhead bins as no items may be put near or under the seats of an emergency exit row during take-off and landing. Confirmed reservation (no waiting list bookings) An already issued ticket; Flights operated by Lufthansa (Lufthansa flight number) Upgrades via lufthansa.com are only possible for all passengers travelling under one booking. You can then book or change your place here. They are clueless at Lufthansa about this. Valid carrier: This upgrade may only be used on multi-cabin international Lufthansa flights and is subject to availability. KAYAK searches for flight deals on hundreds of airline tickets sites to help you find the cheapest flights. To make things even better, Y catering is suspended on short intra-Europe flights, they're claiming staffing shortages. I look at him and go, wow. How can such an airline still have such a loyal following. You receive an upgrade from Lufthansa for reasons of goodwill or operational reasons. Child fare - children aged between 2 and 12 years require their own seat and can travel for 75% of the regular price of the . I flew Lufthansa r/t SEA to ATH, January 2022. For a charge, Economy class passengers can reserve seats in advance depending on their chosen fare or booking class. Unaware at the time of booking, we wouldn't be able to select seats on a code share. We flew to LHR last month with fully paid Business Classes tickets and BA wanted to charge up to $168 each to reserve each seat, each way. She is very terse and rude and says she needs o deal with another flight. Already paid-for advance seat reservations can be reimbursed in the following cases: Reimbursements can be requested online at My bookings or via a Lufthansa Service Center. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445337', '');}, 'log_autolink_impression');airlines, via Brussels, inbound with LH via Frankfurt, only leg possible for seat reservations is Frankfurt > BHX, any reason why were unable to book seat selection for all legs? Lufthansa Allegris business class - Seat. You have no condition or position of responsibility that would restrict you from carrying out these tasks or would lead to bodily harm in their execution. As far as the worst European business class goes, Lufthansa is simply unrivalled. Register your assistance requirements by calling tel. This is not an ex-Philippine A350 and therefore has a 293-seat layout. Its funny that they chose seating, something that doesnt cost them a cent to allow you to choose from. Please understand that Lufthansa seat reservations are only possible to a limited extent on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines, especially in Economy Class. After 1.25 hours of holding, it was explained to me that there was something amiss connecting my seats with the United reservation. Brussels airless accepted my LH booking reference, but still unable to select seats "contact our customer services for seat selection" unless I'm willing to "bid" for business class upgrade, AC, doesn't recognise my LH reference number. You are not travelling with a small animal in the flight cabin. Atleast, i hdve decided not to travel by this airline. 7. You make changes to your journey but on your new flights, equivalent seats are no longer available, advance seat reservations on your new flights are free of charge, or these flights are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. You are willing to provide assistance in the unlikely event of an emergency. Even in economy premium I have to pay 65 euro per flight segment to reserve a seat. A refund for this reason is not possible. : 0 800 - 83 84 267. Sadly for passengers, it seems like the only thing to do is take a hard look at which flight to take and brace for a middle seat. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81448662', '');}, 'log_autolink_impression');flights not booked through them. Some airlines do not allow you to pick seats if you don't book from their own web site. Oh, well. Your feedback is important in helping us keep our community safe. If you are travelling in Lufthansa Premium Economy Class or Economy Class, you will find your reserved seat in the train's 2nd Class compartment. Lufthansa airline completely ignored all the information presented to them. Seems like it is still an issue with codeshare flights booked on one airline but dependent on the other for seating, etc. You will be asked to enter your information and then directed to a customer service representative. Lufthansa Airlines Booking 844-822-0538 Number is an efficient and convenient way to book flights with Sun . This morning I was assigned a seat toward the back of the plane but not the aisle I had requested. It could be that when you check-in for your flight (online and at the airport), the seat mystery will clear up. * Sale, rebooking and refund of ASR on codeshare flights is only possible via the operating carrier. As for any chargeable seat product, the issuance of an EMD requires the simultaneous issuance of an ETKT (with flight booking) or an existing ETKT (when the preferred . However, I imagine the economics change if you have to spend a minimum of 50 for roundtrip seat assignments. Let us know in the comments! So, in sfo I hoped to choose at the airport. I will not travel Lufthansa next time seat selection policy is totally wrong. Booked flight for my wife and myself from Charlotte to Munich via Lufthansa for a trip to Verona. And they're giving themselves a hell of an exchange rate on the USD there! And add to that the Ticket Service Charge of about 25 EUR LH is now adding for ticket purchases in their own website!!!!! You can also update your saved preferences, contact and frequent flyer details at any time. Save. Using your booking code you have access to all your flights. From pampering, courteous airlines to extorting from paying pax, seen all in 7 decades. I flew with them last month for the first time. Ski Helmet on Frontier Airline 7:23 pm. LH has become one of the worst airlines in Europe. I go to the gate agent and ask for help. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-81445932', '');}, 'log_autolink_impression');airlines involved. The plane took off on time and arrived 45 min early and was not packed. Yes. Photo: Lufthansa, Lufthansa To Charge For Seat Selection On Economy Light Tickets. A refund for this reason is not possible. You never know what it will be. I flew Eco light last week from LAX to FRA and Im Hey there, With hubs in Frankfurt and Munich, Lufthansa flies to nearly 200 destinations across the globe. I had to almost starve during entire journey from USA to Mumbai due to extremely bad food served and that too after funishing their service upto premium economy class. Furthermore, when you book an award ticket as a Flyingblue Gold/Platinum for someone else, they will receive all your elite benefits (lounge access, suitcase, skypriority) even if you don't fly with them. You check in for a flight operated by Lufthansa, SWISS or Austrian Airlines. When online check-in is possible for departures from Bangalore (check LH's . aisle seat, window seat, seat with more legroom). I would bet that Lufthansa's competitors in this market also charge similar fees. Please choose one of the following authentication options. You are not travelling with a person who would be dependent on your help in the event of an emergency. I'm going to call Lufthansa and make sure everything is ok, I guess, but I had not having assigned seats. Also bought my choice of seats. Its been entirely left out that this only affects inter-European flights (not international/transatlantic flights). I recently flew to Frankfurt and was happy to chose a seat at checkin. Please note that the choice is limited under these conditions. You can likewise visit the Lufthansa Airlines site at www.Turkish.com to reserve a spot on the web. This website uses the following additional cookies: (List the cookies that you are using on the website here.). Sure, the cheapest ticket on LH is a bit better than the cheapest ticket on FR, but if you go for FR's Regular or Plus fare, the product is better than LH Economy Classic and it usually costs much less. The seat change, after payment of the amendment fee, is possible within Economy Class per leg of the trip. https://www.lufthansa.com/de/de/Sitzplatzreservierung. Advise others to share thrir experirnce honestly so that it benefits others before deciding to book tickets by this carrier. LH have been going downhill ever since they got that 5* rating from Skytrax for their renderings of business class seats which dont exist, and then upped the pace of downhill acceleration after the latest government/public-funded bailout. As of June 1, 2022, Lufthansa will assign economy seats at the time of check-in when traveling on Economy Light fares. I have to correct you on one thing: This is stated on their website that they do accept this but you have to claim this at the check in counter at the time being. I used that to log into the Lufthansa website in order to purchase a seat on the flight to Valencia. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. seat 3A). What do you think about Lufthansa's new seat policy? I will not fly Lufthansa any more. All seats will convert into a bed that measures at least two metres long, which is great news for taller passengers. Each time the agent reinstated our seats and claimed to associate them with our United reservation. You can see the exact position of the seats on the seat maps. To use our mobile site, please enable JavaScript. I couldnt of course. Because you need your AC confirmation number. Lufthansa has been worse than Ryanair for a while already. I don't know What happens if you can't produce an entry stamp? Apparently , without his patronage, the airline would be bankrupt and never be able to fly again. Re: Lufthansa seat reservations are not possible on this flight. Vueling flight booked via British Airways - luggage query 6:52 pm. Please note the following special conditions in such cases. An advance seat reservation only applies per flight segment. Lufthansa offers two types of children's fares: Infant fare - babies up to 2 years of age not occupying a seat travel free of charge on domestic German routes or for 10% of the regular fare on all other routes. I was one of those die-hard LH fans for many, many years - but I'm done until they stop viewing their passengers as enemies and return to being a customer-centric premium airline. Seat reservations on flights that are not operated by Lufthansa, Lufthansa Regional or Austrian Airlines. Without the warning it took 1.5 hrs. In addition to surgical masks, FFP2, FFP3, KN95, or N95 standard masks without a valve and not made of fabric are permitted. Per Lufthansa website. The Lufthansa Reservation Number is +1818^483^0820. I had to pay $280 US to check one. Do LH or Star elites get to avoid this fee? Others too. I say go right ahead. When people book half a year before their cheap ass ticket and want to block all good seats for free. After checking again,they told me no, they see the payment but it is now too late. No so fast! I flew three airlines in my trip to Greece from California. Lufthansa is literally the AA of Europe. His background in political science and economics gives him unique insight into issues surrounding international travel and governmental regulations. So it doesn't affect your scenario at all. From 21 March 2022, it will no longer be possible to book Premium Economy . If I book it all on United.com I get a really reasonable price, and can upgrade to economy plus for minimal $$$ on the United flight and cannot get seat assignments on the remaining flights. Now that I live near Dresden, they are the main airline from here but in a week I will be driving to Berlin to take a different airline to New York. Please enable Strictly Necessary Cookies first so that we can save your preferences! Well with the substandard business class, increasingly frugal catering and poor service, soon passengers may decide to avoid Lufthansa itself. Oh and Star Alliance gold members don't get luggage on Economy Light fares either.. To be honest, Skyteam offers the most competitive product in Europe. If they apply this to SEN, I will try hard to avoid LH wherever possible. When does the Skytrax rating get updated? You can also filter for flights based on your budget, such as looking for cheap flights under $200 . This is actually not that atypical for basic economy in general. Since when is anything with LH best available? Once you have the PNR for the operating airline (which you can get from the airline you booked through) you should be able to go to the operating airlines website, enter it, and pick your seats assuming your fare class allows it. The First Class Lufthansa seating comprises eight seats in a 1-2-1 configuration.