Check whether the flashing orange light is still present. Wait at least 3 minutes for the device to start up. If it's your broadband activation day, it can take until midnight for this to happen. In this article were going to explore what flashing or solid orange light means on different versions of the BT Hubs and what action you should take next. Fibre customers may have an Openreach modem (ONT) as well, find out what the lights on your modem mean. When you first plug in your hub, it'll take about four minutes to synchronise. No light means that it's connected successfully. Email Barry at barry@bigtechquestion.com. Check the broadband cable (black with grey ends) is plugged in correctly and you're using a filter if needed. If the light still doesn't turn blue, use a paper clip to press your Hub's factory reset button. Wireless is switched off for either 2.4GHz or 5GHZ bands or both. If you try to use them together, your broadband won't work. Plug your Hub's power cable into the mains and turn on. Please wait for the hub to sync - this usually takes about four minutes. Dial 17070 and select option 2, there should be no noise between the announcements. The Big Tech Question is a joint venture between. Connecting your devices Check your Smart Light still works after the router has made the changes. If your Hubs purple light is flashing, this may mean that there is an issue connecting to the internet. Try switching your device off and on. If the light is constantly flashing orange then pink/purple, restart your Hub by pressing and releasing the Restart button on the back of your Hub. Hey, I'm Jon. Connect a device to your Hub using a cable or wi-fi. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. The Hub is working but isn't connected to the internet. There are various methods to contact BT support here but if you just want to speak with someone, either dial 150 from a BT phone or 0800 800 150 from any UK phone. home lighting, WiFi Light Bulbs, Color Changing Light Bulb, Smart Light Bulb Works with Alexa, Google Home, A19 Alexa Light Bulb No Hub Required, 60W Equivalent 500LM, 3Pack. Fax:949-830-4692. Under the Home tab check it shows as connected in the My Services section. Wait a few minutes for the Hub lights to settle. If you can't get online, it might be your device. Save my name, email, and website in this browser for the next time I comment. Your Hub will return to normal mode after a few minutes. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Red White Yellow Cable: Composite Cables Explained, Sync LED Lights To TV And Elevate Your Viewing Experience, 40 Inch TV Dimensions: Length And Height In Cm And Inches. The best course of action here is to do a manual reset by pressing the power button. Learn how your comment data is processed. Has your broadband been activated? Is there any noise on your phone calls? In this article we're going to explore what flashing or solid orange light means on different versions of the BT Hubs - and what action you should take next. You'll find it on the back of the Hub if you haven't updated it. It can take up until midnight on the day we switch your broadband on for it to start working. The Big Tech Question delivers straight answers to the biggest questions in tech. If you need to disable this, follow these steps in reverse. Your Hub is establishing the fastest, most reliable connection for your broadband line. In this article, we will examine the meaning of the orange light. If your service is Full Fibre, you won't. If your master socket only has one socket, you'll need a microfilter. While none of the newer current broadband plans utilize this device, it still works well on older options. Trying a factory reset is the best thing to do if youre fced with a red light. Your Hub can't connect to your broadband line. Check the power button on your Hub is On. Its a powerful modem and router, serving homes with multiple users without missing a beat. When he's not working, you can usually find him playing video games or exploring new hiking trails. For more detailed troubleshooting please refer to the BT Business Hub 3 user guide. Can You Be Tracked Down Just by Your IP Address? And some questions nobody really wanted the answers to. If everything is OK, you should see a solid blue light. If it stays green, turn your Hub off and on again. Find your broadband network login details. Turn on your security in the wireless tab in your Hub Manager. However, the device can be very annoying when things go wrong. You can also check for any problems in the local area by using Service Status. When your broadband is available, your Hub will switch back automatically, and the blue light will show. Home Home Internet BT Hub Lights Guide Flashing Orange, Green, Purple & More. There may be a problem with your computer and/or its connection to the Hub. Power Cycle your BT Hub by unplugging it from the wall for a few minutes and then plugging it back in. Try moving Hybrid Connect. Broadband & internet Guide to using the BT Business Smart Hub What do my Smart Hub's lights mean? When you first plug in your hub, the lights will appear in this order. The BT Home Hub lets you connect devices without a key. Full Fibre connection Find the recessed Reset pinhole button on the back of your Hub (near power). Uber Greenlight Hub Detroit-13331 W 10 Mile Rd, Oak Park, MI 48237 Minnesota-N/A Mississippi-N/A Missouri. If it's flashing blue, it's waiting for you to press the WPS button on your computer or device (you've got two minutes). This error is common when the device connects to broadband, but your service account isnt turned on just yet. With so many technical specifications and acronyms, our goal is simple-to help you understand all there is about tech without making it difficult or daunting. You can go through the same processes as above and see if you can find a resolution for the problem. If the light remains green permanently, you need to reset the hub by pressing its factory . If you want to make any changes to the hub settings, you'll need the admin password. The BT Smart Hub 2 has 7 antennae and DECT capabilities, making it a moderate improvement on the original. We supply machines that range from low cost, hand operated, single station devices, up to . Give it a couple of minutes and try again. Purple Flashing Light on Smart Hub Go to solution Hello, Today I moved back into my home after being in lock down, I had turned off all electrical equipment before I had left including the BT Smart Hub. Is the power cable plugged in and switched on at the mains. There are a number of different colors that flash up on your BT home hub and they let you know its working or whether there are any problems that have occurred. This can be broken down into two parts. When you see flashing orange on the front of the Smart Hub, the device is connecting to broadband. Check all of your cables are plugged in correctly. We'd like to help so please get in touch. If that doesnt resolve the issue, you can use a small paperclip to press the factory reset button on the rear. You can follow our guide on fixing the orange flashing light on the BT Home Hub. Hub is connected to broadband but can't connect to the Internet. Check the power cable is correctly inserted. The light should turn blue when it's ready. Once you have done that, restart your BT Hub and wait a few minutes for it to boot up again. How to restart or reset your Hub What the Smart Hub 2 lights mean Contact us What the Smart Hub 2 lights mean When you first plug in your hub, it'll take about four minutes to synchronise. An orange light may indicate that your service isnt available yet. If you have a blue light and your hub isnt working, then its more likely to be a problem with your device than the hub itself. Just connect the Smart Hub directly to the phone socket and that should make your flashing purple light problem go away. It has five antennae and uses four Giga ethernet connections. The bright orange light flashes when your BT Hub connects to your Internet connection or when it connects via WPS. There's a problem connecting to the internet. One thing that you will notice about the BT Hub is that its lights are a variety of different colours, which might be a change for you if youve previously just had a red/green router at home. Youre properly connected to the internet, and it should be working as normal. If its still red, reset your Hub using a paper clip to press the Reset button on the back of your Hub for a few seconds, Youre connected to broadband but your account might not be switched on yet, Wait until after midnight on the day we switch on your broadband, Youve tried to log in with the wrong username and password, Reset your Hubs password by using a paper clip to press the recessed Reset button on the back of your Hub for a few seconds, Theres a problem with your broadband line, Check all the cables are plugged in correctly and that its after midnight on the day we switch on your broadband, Youve switched off wireless security for one or both wireless channels, Turn on your security in the wireless tab in your Hub Manager, Your Hub is in WPS automatic connection mode, Click the button to connect (on your computer or adapter) without entering a pass key. Check the emails from BT or give them a call to find out exactly when youre due to be switched on. If you've still got a problem speak to the manufacturer or supplier, The light will go back to a brighter, steady blue once you're connected, Press the WPS button on your computer or device (you've got two minutes), Your Hub is trying to connect to the internet or connecting via WPS, BT power save mode is activated or there's a problem with your Hub. Give it a minute or two to connect. This shows that theres a problem somewhere. Your Hub is starting up and it should take at least 3 minutes. Computer Turns On But Monitor Says No Signal (How To Fix No signal to monitor). Either BT power save mode is activated or theres a problem with your Hub. If that doesnt work, reset the hub to factory settings using a paper clip and the recessed button on the rear. The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. Add to Cart . The lights on the BT Hub tell you what's going on with different functions and whether there are any problems. However, if from a flashing orange light you then get a solid orange light, then theres a problem here. After the Home Hub 5, BT moved to the Smart Hub. If you have a blue light and your connection isnt working, its more likely an issue with the device than the hub itself. You will need to use a web browser on your computer and type in the address: 192.168.1.254If this address does not work for you, you can find yours on the back of the router itself, along with the admin password which you may also need. Video Was Edited Using Cyberlink PowerDirector: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DTranscend%2BDrivepro%2B200%26_osacat%3D0%26_from%3DR40%26_trksid%3Dp2045573.m570.l1313.TR4.TRC2.A0.H0.X.TRS0%26_nkw%3DCyberlink%2BPower%2BDirector%26_sacat%3D0 PC Screen Was Recorded Using Cyberlink Screen Recorder: https://rover.ebay.com/rover/1/710-53481-19255-0/1?ff3=4\u0026toolid=11800\u0026pub=5575089112\u0026campid=5338607652\u0026mpre=https%3A%2F%2Fwww.ebay.co.uk%2Fsch%2Fi.html%3F_odkw%3DDash%2BCam%26_osacat%3D0%26_from%3DR40%26_trksid%3Dm570.l1313%26_nkw%3DCyberlink%2BScreen%2BRecorder%26_sacat%3D0 He has a degree in computer science, and he likes to stay up-to-date on the latest software releases. Press the Restart button and release it when the Power light turns orange. The lights on the various BT Hubs can be confusing. Checking your internet connected device should be your first step if the hub appears to be functioning properly. Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. You have a broadband connection if you can't get online there might be a problem with your computer, tablet or mobile device. Although on some other routers a blue light isnt good, on a BT Home hub this is the signal that everything is running as it should. The purple light shows you are using 4G instead of broadband. I have reset hub etc - still no internet. Its available for purchase directly from BT or as part of a BT Plus upgrade. The BT Home Hub 5 is capable of dual AC Wi-Fi. The lights on a BT Hub are a little different to the majority of different routers out there, so you'll need to look through a colour coded guide to know what's what.