c4000lg modem setup

After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. Start by unpacking the box and identifying the modem, cables, and instruction card. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. Click the quick setup icon to configure the device's Internet access . Once it turns green, you can try pressing it again to connect. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. Your modem'swireless settingscontrol the WiFi network in your home. Setting up new service? Next, you'll need to find a good spot for your modem. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Privacy Policy. It is a gateway device (modem/router combo) with IPv4 and IPv6 compatibility. Instead, you can easily access these same network controls through My CenturyLink or the app. Next image. Advanced settingsgive you even more control over your modem's configuration. We're here to help! The red light indicates the modem isn't connecting to the Brightspeed network. Click Apply to finish the configuration. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". It works just fine but when my roommate connects at 5g it slows down mine even though im on 2.4g. Try again, and make sure you are selecting the correct network name (SSID) printed on your modem label. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. If in doubt, you may want to wait until 7 p.m. to hook up your modem. 2017-04-24 02:55 PM. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Try another phone jack if one is available. This morning, the Century Link guy stopped by to check the setup outside of my house and he asked if I'd be getting the C4000. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. If NO, proceed to the next step, "Check for connectivity.". This modem purchased from Amazon, however, is quite a novel piece of engineering and works quite well. Detailed steps are here: https://www . This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. Let me know if this helps. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. These lights will flashred and greenwhile the modem is syncing with the network. I just got me CL modem/router yesterday and I plan on connecting it to a Netgear R7800 router. Call tech support back and tell them your modem is in a "walled garden" state. Visit theWAN setup pagefor step-by-step instructions on different WAN configurations, includingPPPoE,IPoEandtransparent bridging. Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. @gsturtle36. Check your order confirmation to make sure you've got the right date that your service is scheduled to start. Find on Ebay Customer Reviews. Verified purchase: Yes | Sold by: bluehousesupply (0) (0) Features of the C4000XG. Buy The Adtran C424G Modem. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Network security types, explained. Internet Strength: 90%. So my question is, can I can send this new modem back and get my money back? I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. 4. The LED ring in the center of the C4000LG will light up green upon full internet access. On or before the day your service is supposed to begin, your modem will come in the mail. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? At that point, you can begin the installation process. Works great, easy setup. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Download the CenturyLink app to manage your account and network. The C4000LG has the same specifications as theZyxel C4000LZ. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Use the new modem. It's possible that there was a power outage or some other loss of power of the modem/router and it reset. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. The Zyxel C3000Z is one of CenturyLink's top recommended modems for its DSL internet service. If you have questions we haven't answered, or if you need any additional support with setting up your modem. Try this: Only the C4000BG and LG/LZ models have a DSL light. Refer to Step 3 in Topology 2 to configure the router. So I hooked up my old modem, and thank goodness my old modem works just fine. It can handle . If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. CenturyLink C4000LG Greenwave DSL Modem Router w/Power & Cables 30 Days VG $68.99. 3. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. D IFV`/2l&# Ii! If you see awhite cordin your modem kit, it's a second Ethernet cable to be used in case you have additional devices that you would like to plug into the modem. Previous image. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. This means the network is not being detected by your modem. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. Have you ordered new internet service or a new, First, your modem will arrive in the mail on or before the date your service is scheduled to start. If you still get a red light, you will need tochat with an agentto get further troubleshooting help. It came in the mail a few days later, and I hooked it up (I can see this thing was built to be idiot proof), but it didn't connect to the DSL service. 11-22-2021 02:00 PM. If you have questions we haven't answered, or if you need any additional support with setting up your modem. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. Related Items. Try plugging the DSL cord into a different jack. Modem Speed: 85%. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Do not remove or lose your modem sticker, which includes your default admin username and password. This video is a step-by-step guide of how to setup your modem. 2) Use the CenturyLink modem as is (in router mode) and use Orbi in Access Point mode. If you get a sync lite on the C400LG or the PC, that will tell you a speed and that the port/cable is working. After a "forced" Windows 10 update (not upgrade), my three Windows 10 devices will not connect to the internet through my CenturyLink router, either through an ethernet connection or a wireless connection. I just upgraded my internet speed to 80mbps. Setting up new service? Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Your line should be activatedno later than 7 p.m. on your start date. Personalize the Wi-Fi2. Just follow the QuickConnect instructions when you get to step 4. Use the Google Wifi app to set up the Google Nest Wifi using the PPP username and password to start accessing the internet using Nest Wifi. If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. 8.8. 3. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Use a DSL splitter to plug a phone and a modem into one wall jack. . You simply push the WPS button on the modem, then select the correct network from your compatible device and it will connect without entering a password. The one you use will depend on the type of internet connection you have. which is to say is that it does exactly what it is supposed to do, and offers the standard modem GUI by going to IP 192.168..1. I have the C4000LG modem. I was wondering if there is a different method to the madness of bridging the C4000LG modems for doing the same thing? If YES, click here to see DSL filter instructions, The DSL cord from the modem to the jack should, While the C4000 initially boots up, it willblink bluewhile it is looking for the Brightspeed network. I have a CenturyLink C4000LG modem/router. Standards-based WiFi WPA3 security. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. Start by unpacking the box and identifying the modem, cables, and instruction card. Try another phone jack if one is available. 2023 Q Fiber, LLC. Once the light is green, you're connected to the internet and you can get online! Setting up new service? Wrong modem? 5 out of 5 stars. Have a home security system? Single status light ring. But, if you don't want the app, no problem you can use . The status light ring on the front will also display different behaviors at certain times, depending on the state of the modem. These lights will flash red and green while the modem is syncing. 2023 Brightspeed. If your service has already been activated, you might get a message earlier in the day. This can often resolve a connection issue. Fast and strong wifi signal. Previous image. Concretely, you can control Security Options, DNS, proxy, LAN, Network Management, IP QoS , WAN, WLAN settings, DSL, ADSL, MAC, WPS block; amongst others. If the main LED or DSL status light on your C4000 exhibits different behavior, or indicates a problem based on the guides above, thenthere may be an issue with the network or with your equipment. Service blocking. Check your service start date, wait till 5 p.m. on that date, then try again. The one you use will depend on the type of internet service you have. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. The LED ring in the center of the C4000XG will light up green upon full internet access. Click Apply to finish the configuration. If you have theC4000BG or LG/LZmodelandyou have both landline phone service (notVOIP) and high-speed internet, you will need to install DSL filters on all of your phone cords. xbbd```b``] q:,`YH7T ; Click 'Apply' to save changes. Also, make sure you have entered the user name and password correctly. I accessed the built-in web panel, and the modem indicated that it's connecting both to DSL and the internet, but I cannot access the internet at all. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. If you still get a red light, you will need to, Once the status light ring on the front turns blue, the DSL light(s) should turn green to indicate it's connected and ready to finish. Jun 10, 2022. We recently moved and got Century Link internet service, with the C4000LG modem. Please try another jack orchat with usfor further help. 8.8. Centurylink modems are made by 3rd party distributes (recently it seems mostly Zyxel). It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. I'd keep the modem it if it worked for accessing the internet, just for a backup, but the only thing it seems to be useful for right now, is using it as tester to see if the DSL service is working or not. Reddit and its partners use cookies and similar technologies to provide you with a better experience. But the function is basically the same. The DSL cord from the modem to the jack shouldnothave a filter. The C4000XG does not have a DSL port or light. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Up to 75% less lag time (latency) for gaming and video applications. 2.Reposition your wireless router. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. Before you start, make sure to read the complete instructions below for the best results. Click on the options below for details and step-by-step instructions. Follow the steps to complete the installation process using QuickConnect. Works with these Brightspeed internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver onBrightspeed services. CenturyLink Greenwave C4000LG DSL Modem - White. So I called CL and ordered a brand new one (C4000LG) from CL. Do not attempt to purchase this CenturyLink branded fiber modem directly from CenturyLink. WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. You can test this by plugging in another electrical device, and/or try another outlet. . Themodem statusarea of the user interface allows you to view several options and check how your modem is running. Plugging in the internet cord5. We've created a series of self-help and self-install videos to empower you to quickly get connected. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Find addit. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Note:The light ring will reset and return to solidGREENafter2 minutes if it fails to pair with a device. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. $69.99. Editorial Score. TheC4000XGdoes not have a DSL port or light. Continue to the Internet connection Setup. But the function is basically the same. Once the status light ring on the front turns blue, the DSL light(s) should then turn green to indicate the modem is connected and ready to finish setting up. See the detailed instructions and diagrams below. WiFi 6 technology with dual-band 2.4 GHz and 5 GHz 802.11ax. Dynamic QoS: Prioritizes data through the router for smoother streaming. People who viewed this item also viewed. Click the quick setup icon to configure the device's Internet access 4. For all following models: . Our troubleshooting team is standing by. Have a home security system? We walk through:1. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. Check to make sure the green cord is firmly plugged in to the wall jack and into the DSL port on the modem. All Rights Reserved. Your modem'swireless settingscontrol the WiFi network in your home. I have had the (dis)pleasure of working on both the C1000z and the C3000z. At this point, you are ready to activate your service! 5. Wireless security settings. Try rebooting the modem. If the light is amber/orange, this means the setup process is not yet complete. . This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. Residential |Small Business |Enterprise You will only meet with utter futility. Features of the C4000 (All versions) Secure WiFi compatible. Once the light is green, you're connected to the internet and you can get online! Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. This should arrive today. Search for an email containing information about your order confirmation and a link to follow its status. found on earlier modems. Try the tower modem setup page instead. The status light ring will change colors as it goes through the installation process, to show you its connection status. 4. Most of these are best for tech-savvy folks who are familiar with modems and networking. What if all the lights on the modem are off? After completing the syncing and setup process, the LED color will change to indicate the connection status: TheC4000BG/BZand LG/LZmodelsalso have one or two DSL status lights beneath the ports on the back side, as seen in the photo. Either move it to the room where it will get . You can continue to the next stepto compete setup. Login to the modem via 192.168..1, the default login and password are you usually attached to the modem or the tech provides them. Leave VLAN setting as-is (I have 1 Gbps fiber in the Portland, OR area, and have VLAN 201). Zyxel C3000Z Modem. Donotinstall a filter between the modem and the wall jack. The remaining setup will depend on your installation method (using the app or the QuickConnect site) and how quickly you go through the steps. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. Residential | Small Business| Enterprise| 2023 CenturyLink. This means the network is not being detected by your modem. endstream endobj 424 0 obj <. This means a connection failure has occurred. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. BLINKINGRED-An error occured or the attempted connection failed. In-home speeds may differ based on router setup, devices and other factors. Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. All Rights Reserved. Try thetower modem guideinstead. Fast and strong wifi signal. Let's restore the network settings on the Printer: Press the Wireless button and the Cancel button from the printer control panel at the same time, and then hold them for 5 seconds. Secure WiFi is available on leased modems with model numbers 1100, 3000 and 4000. Review our FAQs to learn more. Internet Strength: 90%. This gateway has 4.2 out of 5 stars on Amazon. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? 1) Place the CenturyLink modem in transparent bridge mode and use Orbi in Router mode. Look for an email with your order confirmation details and an. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. For an optimal experience, we recommendupdating your browser. That's okay. Go to quick set-up and put in the necessary authentication information as it was stated from the old modem. If needed, you can download the same instructions below. Below are some of the most common questions and issues that customers ask as they install a modem. 9.3. Continue to the Internet connection Setup. If you did not receive filters, please chat with us. The user manual indicates all ports should be functional, so i would guess either the PC lan port or the cable are having issues. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Option 1:In theMy CenturyLink mobile app,go into theInstall My New Modemsection. Share | Add to Watchlist. Try disconnecting the power, waiting a few minutes, and repeating setup. bZZ) If in doubt, you might wish to put off connecting your modem until after 7 o'clock. It should turn. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. It should turnsolidBLUEonceit has connected. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. All Rights Reserved. We've created a series of self-help and install videos to empower you to quickly get connected. The main screen will appear. Tried restarting and still having trouble? What is the second port on the back . |Privacy preference center It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in.