One of the legal reasons is when we use your personal data for our legitimate interests, this is usually when we have a business reason. Our main business is pension administration services and HR administration services. Surrey and Sussex Police - Joint Pensions Board. The performance of a contract between you and us and/or taking steps, at your request, to enter into such a contract. Quick links to information on the national Police Federationwebsite: Join us on Facebook for photos, news & views, Log into the dedicated national reps' area, Rehabilitation services for sick and injured, serving and retired police officers. We are working to ensure that all pages on this site comply with priority 2 guidelines of the W3C Web Content Accessibility Guidelines. We would encourage you to visit the Money and Pensions Service website for advice before making any decisions about your retirement savings: https://www.pensionsadvisoryservice.org.uk. You are about to download a file from the website. We do not allow Google to use or share the data about how you use this site. Our registered address is Sutherland House, Russell Way, Crawley, West Sussex, RH10 1UH and our ICO registration number is: Z4790890. Wed like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. Registered Office: Sutherland House, Russell Way . Pensions Helpline +44(0) 333 207 5961. ukaeapensions@equiniti.com. organisations. Our clients trust us to deliver pensions administration, no matter the scale or complexity and we can do the same for you. 21 June 2012 at 12:10PM in Savings & investments. Post: HSBC Bank (UK) Pension Scheme. Model your benefits at your chosen retirement . Paymaster (1836) Limited is authorised and regulated by the Financial Conduct . If fraud is detected, you could be refused certain services, finance, or employment. This is a great time to join the business as it's going through a transition. A market leader in the provision of administration and specialist IT solutions for Local Government Pension Schemes (LGPS) and the wider the public sector.With validation from the independent National LGPS Framework, Compendia LGPS will match your every need. Some of this information will be gathered by cookies that you have consented can access your computer. For transfers to Equiniti India, we utilise Model Clauses recognised by the European Commission. Special types of data are: The personal data we hold may include your name, postal address, email address and phone number, date of birth, and for our HR Services your employment details, to enable us to contact you and respond to your enquiries as well as provide you with access to your chosen products and services. Their registered offices are Aspect House, Spencer Road, Lancing, West Sussex BN99 6DA. 1,400 pension colleagues are responsible for the day-to-dayadministration of all types of schemes; DB, DC, CARE and Hybrid. Other Equiniti Group companies who help us deliver our products and services; for some of our HR portal services this will include Equiniti India Private Limited. The personal data we hold about you is confidential, and we will only share your personal data to enable us to deliver our product(s) or service(s), examples are as follows: We will only transfer your personal information to trusted third parties who provide sufficient security guarantees and who demonstrate a commitment to compliance with applicable law and this policy. If you are approaching pension age or thinking about retirement and are interested in learning more, sign up to one of our Options retirement seminars. However, certain exclusions apply - where the processing is necessary for compliance with a legal obligation or to establish, exercise or defend legal claims. You must accept the Terms & Conditions Policy before proceeding, You are about to download a file. The Pensions Regulator is urging pensions savers to stay calm and not to rush any financial decisions. HR portals services - Access controls to our services 3 months after the point you are no longer eligible for benefits, To demonstrate that your instructions were carried out properly; and. UK phone: 0300 123 0828 Overseas phone: +44 207 161 2222. Equiniti. On. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. The right to request us to erase your personal data in certain circumstances. from hire to retire Be prepared and have a plan when you are approaching retirement. This website uses cookies: Cookies are small text files saved on your phone, tablet or computer when you visit a website. Registered Office: Sutherland House, Russell Way, Crawley, West Sussex . To comply with legal requirements placed upon us, such as the Data Protection legislation. No scheme is too large or too complex for EQ.Deliver better accuracy, better efficiency and better automation for you and your members. Cookies are small text files of information that a web server transfers to a cookie file on the device you are using to browse this website (commonly a computer or mobile phone) to collect and store information. Share to Facebook[ open a new window] Share to Plurk[ open a new window] Share to twitter[ open a new window] Share to line[ open a new window] Share to email[ open a new window] Online Police Reporting Service . If you don't have one, please contact Equiniti. International callers: +44 371 384 2030. We only use this information to help us understand what to develop next for the benefit of our users. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. These cookies do things like remember preferences, where youve agreed to Terms of Conditions etc. We can ask you from time to time to confirm or update your choices, such as when there is a change in the law or the structure of our business. Equiniti, a company that provides support, communications and technology platforms to help manage company pensions, was responsible for distributing these statements. in payments per annum to pensioners and annuitants across 180 countries, reduction in costs for some clientsdue to efficiencies created, locations to service pensions across the UK with1,250 colleagues. Email: farnborough.pensions@equiniti.com Tel: 0800 917 9568. (b) from whose relevant payments the employer was . Unfortunately, we know that the current climate means that there is a heightened risk of scam activity, as scammers look to take advantage of the economic uncertainty surrounding the COVID-19 outbreak. . Our transfer of personal data to other countries could result in that personal data being available to governments and other authorities in those countries under their laws. Shareholder VoiceBased on research of 3000 investors, this report's focus is 'responding to uncertain times'. We only use this information to help us understand what to develop next for the benefit of our users. How we manage and work with other companies in the delivery of our products and services. We will endeavour to alert you to these changes so that you can check you are happy with it before proceeding any further. IMPORTANTYou can withdraw from marketing at any time, please use the unsubscribe button in our emails or via the your details section in the Flexible Benefits portal. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services. If you suspect you are being targeted by a pensions scammer, please exercise extreme caution and visit this website which contains valuable information: www.fca.org.uk/scamsmart. Local Government Pension Schemes. We'd like to use cookies to store information about how you use this website, such as the pages you visit and the information you view and update. If you are using an Apple Macintosh computer, please visit the Apple Accessibility website for more information on how to change your settings. If you request to see your personal data, your initial request will be free of charge; subsequent requests may attract an administration fee. PO Box 1307 Crawley RH10 0PA Equiniti is the trading name of Paymaster (1836) Limited. Providing you with the people and technology to deliver the very best share plans for your employees. To ask you if you wish to hear from other entities within the Equiniti Group of Companies that offer complementary services. The Regulator recommends four simple steps that can help protect members. To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you, which can be based on your activity on our website(s) or the website of another Equiniti Company or third parties websites. However, it will make you aware that a cookie is used to support this and also advise you not to do this if you are using a computer in a public place. The VAT registration number is GB915967778. Support for your scheme, whether open, closed, or undertaking risk mitigating activity. You have the right to withdraw your consent at any time. It can not only seem an impossible task, but can be the making or breaking of any project, undoing so much progress if it doesn't work. Shareholder satisfaction with communications from companies they invest in has plunged this year - down to 46% from 62% in 2021. mymetpension@equiniti.com. EQ is seeking a Pensions Administrator to work within a new team responsible for delivering Bulk Purchase Annuity (BPA) services to its Clients and Customers. a session cookie which lasts for the amount of time you keep your web browser open for, and; a persistent cookie which is stored on your device for a defined period of time. Communication is not always easy. We are committed to the privacy protection of children and vulnerable adults. If you don't have one, please contact us at mymetpension@equiniti.com. To maintain records to meet rules and regulatory requirements that are applicable to the request you made or the service you were using. Jump to the content zone at the center. Company share registration, employee scheme and pension administration services are provided through Equiniti Limited, which is registered in England . Further details of how your information will be used by us and these fraud prevention agencies, can be obtain by contacting the Equiniti Data Protection Officer using the details noted below; and, Your Official Receiver or appointed insolvency practitioner if we receive notice of your insolvency, bankruptcy or insolvency proceedings / arrangement. You can also object to direct marketing communications from us about products, offers, competitions, or services and any profiling that we can perform in relation to direct marketing (this applies to some of our HR portal services only). Non-Equiniti entities, in connection with running accounts and services for you, including: Service suppliers to facilitate website, email, IT and administration services; Our professional advisors, for example, our lawyers and technology consultants, when they need it to provide advice to us; Credit reference agencies and fraud detection agencies as part of our identification procedures; Fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. Login; Scheme Rules Scheme . The right to request us to restrict processing it. There is a legal obligation to provide a P60 in Reg 67, but the wording is :~. If you have a Surrey Police Pension query, please contact our Pensions Administrator Equiniti 0n surreypolice@equiniti.com or 01293 604994. Or write to: Capita PO Box 555 Personal Datameans any information relating to or which identifies you. As you may be aware, XPS Administration are responsible for administering your Police Pension Scheme benefits from 1st November 2022. Email: member.enquiries@sips-pensions.co.uk Tel: 0345 601 0607. If we do, we will make sure that your privacy is protected and only use it for those purposes. We use four types of cookie. Please note that information protection laws do vary from country to country. Our websites can contain links to other websites run by other organisations, or other Equiniti Group companies. By combining specialist expertise with market-leading technology, EQ helps client partners like these achieve their goals. Please see our cookie policy for further information on how to manage cookies. Our client based in Crawley has opened two new positions for experienced Pension administrators. Latest . If you have forgotten your login details please use the links on the Login page. If you choose not to give personal information. If you do not have a user ID please request one from your Equiniti contact. For full details of our retention policies, please contact us using the contact details noted above. We think that Equiniti US would be more suited to deal with your needs. We tell you below when we rely on legitimate interests and what our legitimate interests are. Equiniti Paymaster (1836) Limited (EQP) is one company within the Equiniti Group. Read our new case study to see how they got on. Defining types of customers for new products and services. These are cookies that enable the site to work and they always need to be on. If you choose not to give us the personal data we need, it can mean that we have to cancel or decline a service that you request or have with us. If you've already got a user account, login below. 3249700. The course is online (via teams) and runs from 10:00 to 14:00. Some of these rights are conditional and depend upon why we are processing your personal data. Please include your shareholder reference and details of your query. Equiniti jobs. Personal data can be held electronically or in certain paper records. Speakers will include retired Police Officers, representatives from a team of solicitors and a careers specialist. The seminars are relaxed and informal. CDC is a new type of pension scheme into which employers and employees pay a fixed rate of contributions to the scheme, and members are paid pensions with variable increases (and possible, but rare decreases). To respond to any data rights that you invoke. Police Pensions. member.web@equiniti.com. If you still can't log in, please refer to the FAQs page or contact, You are about to download a file from the website, Welcome to the new secure pensions website, https://www.thepensionsregulator.gov.uk/en/pension-scams, https://www.pensionsadvisoryservice.org.uk. This means that it is not possible for them to process your scheme pays election in their usual method. View and update your personal details. Overseas telephone: +44 207 161 2222. Do I Have To Run GMP Equalisation On My Whole Scheme At Once? This Privacy Notice relates only to the webpages that you log into as part of our portal services listed below to enable you to access a range of products and services. This will include the capture of your location information please see our Cookie Policy for further information on this; Information on what you view, click on and access in and through our marketing emails. UK phone: 0345 782 782 Overseas phone: +44 1293 603 085. Introduction. Equiniti jobs. This website uses cookies:Cookies are small text files saved on your phone, tablet or computer when you visit a website. together everything that impacts people in their working lives HR Services are offered by your employer and third parties who they have selected to work in partnership with. SSCL. Please Note: Sussex Police Federation cannot provide pension advice. The team, has a broad range of experience and knowledge in pension administration. Equiniti | 47,383 followers on LinkedIn. Creative Solutions - EQ Life and Pensions is a This Privacy Notice provides you with the details on how we use and process your data. You can do this at the point of data collection, through the use of any opt-out functionality on text and emails, via your preference centre or by contacting the helpline service. Benefits Queries. . We therefore ask that all of our Members remain vigilant. . Chris Connelly, Propositions and Solutions Director, looks at why this is an essential step for the pensions dashboards project. 4. When we contact you via email, one of our service providers uses services outside of the EEA and EU. Vote at Company Meetings. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. The value of the Resettlement Grant, effective from 1 April 2020 is: AFPS 2005 and AFPS 2015: 11,651. For example: We using our portal services we may collect and process the following personal data about you: Information we receive from third parties. If you ask us to erase your personal data and we are processing the information because you provided us with consent (for example as part of a survey response), we will be able to consider and respond to your request. HSBC Bank (UK) Pension Scheme Welcome to Member Self-Service (MSS), the secure pensions website for Defined Benefit (DB) and hybrid members of the HSBC Bank (UK) Pension Scheme (the Scheme), administered by EQ. Reject unexpected pension offers whether made online, on social media or over the phone. Will also include the legal stance around pensions and all those things you need to be aware of around retirement. The products and services you access each have their own privacy notices issued by the offering company. The Equiniti Scam. But its your choice and you can set analytics cookies on via Set Cookie Preferences., You must accept the Terms & Conditions Policy before proceeding. If you've already got a user account, login below. No scheme is too large or too complex for EQ. In August 2019, over 750 pension benefit statements, meant for officers of Sussex Police, were sent to the wrong postal addresses. their number of visits and how recent or frequent they are. 474 British police officers have issued a compensation claim in the High Court against Paymaster 1836, the pensions part of Equiniti Group, which provides pensions services to 70% of FTSE 100 . The right to request a copy of your information for data portability purposes. 3. search. Consider getting impartial information and advice in some cases it may be a requirement to do so. However, we must always ensure that we take your interests into consideration too, and ensure that the use is fairly balanced. Personal data will be shared with members of the Equiniti Group outside of the European Economic Area and the European Union (EU), including Equiniti India Private Limited which is based in India. If you ask us to erase your personal data and we are processing the information because we are required to do so because of a legal requirement, we will not be able to delete your personal data; however. BAE Systems Pension Scheme - SIPS Benefits. Social media, blogs, reviews, and similar services, By post at Data Protection Officer, Equiniti, Highdown House, Yeoman Way, Worthing, BN99 3HH; or, By telephoneUK: 0333 207 5962 International: +44 121 415 0196. If we are notified that you are a vulnerable adult we will liaise with your authorised representative, once we are in receipt of the appropriate permissions. Our client based in Crawley has opened two new positions for experienced Pension administrators. So that you know what information is optional, we make it clear at the time we collect your personal data. If you still can't log in, please refer to the FAQs page or contact . Any blog, review or other posts or comments you make about us, our products and Services on any of our blog, review or user community services will be shared with all other members of that service and the public at large. To share the approved report with the Chair of the national Police Scheme Advisory Board. Penrhyn Road. In this category we use both session and persistent cookies. Seeking your consent when we need it to contact you. Equiniti 3.1. . Click the link below to view in the App Store. Click the link below to view in the App Store. Lancing, West Sussex BN99 6DA. Overseas telephone: +44 207 161 2222. As a result, XPS do not currently hold all the information on which your 2021/2022 pension saving statement was prepared. The additional information includes details of the categories and recipients of the personal data. You are about to download a file from the website. (Even those that aren't with EQ) Buy and sell shares. Overseas telephone: +44 207 161 2222. If you ever receive a communication from us by post, email or by phone that you are concerned it is not genuine, please contact us using the contact details in Section 11. Like many scams, the promise of extra money during difficult times can sound very tempting.