I setup the new tv box and decided to setup manually to avoid any issues with settings. Nevertheless, well keep an eye on the developments about the Apple TV remote volume control issue and update the article accordingly. If the volume cannot be adjusted using the volume buttons on the remote control or television, then perform a power reset on the TV. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. The rest of the buttons work. Here are the steps to execute this: Firstly you need to get your Apple remote. Connect your Apple TV and iDevice to the same Wi-Fi network. Sep 1, 2021 6:26 AM in response to emelia22. My Apple TV 4K+ Volume Feature Not Working. Apple support team hasn't really addressed the issue yet so those affected can try the above-mentioned workaround. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. My previous tv was able to be controlled by the Apple TV but it wasn't a smart TV like this new LG C1. Thankfully, it's pretty simple to fix once you know the steps. only. P. priitv8 macrumors 68040. Similar questions . Also I guess that as long as the native remote control does control the volume, my TV is compatible with this feature. One might think that an iOS app cannot control a TV's volume because an iPhone . I have reset the remote, the aTV, and the TV (repeatedly). Looks like no ones replied in a while. I also attempted to update the firmware of the remote with no luck - connected to power over night and firmware stayed the same not sure if it is on the latest firmware or if the update is not pushing through. Aug 18, 2020 11:20 PM in response to greatvovan, Aug 19, 2020 12:04 AM in response to Urquhart1244. I believe the issue started with tvOS 15.4 (and 15.5 didnt fix it). Here's what it looks like on iOS 11 beta's Control Center Apple TV control on my ATV4 with tvOS 11 beta. To put the remote into pairing mode, move near the Apple TV and press and hold Menu and Volume Up for a few seconds. All other buttons worked. To start the conversation again, simply Im running the latest TVos. I reconnected my old 1st gen Siri remote and it works just fine. So I can see it's possible, but just not outside this one screen. The "home theater controls" did nothing for me. Navigate to Settings > Support > Self Diagnosis, and then select Start Sound Test. however current setting is set to auto (receiver via HDMI) this option only appears as auto and not listed as an option in the drop down. If the Apple TV remote control is not functioning, check to see if the remote is charged. Follow the on-screen instructions to set up your Siri Remote or Apple TV Remote to manage the volume on your Television or receiver. Everything is working fine but volume down is not. Fortunately, we know exactly how to fix it and will walk you through the steps below. The volume +- control on my Apple TV remote is not working recently. Apple TV 4K, Point your remote at your Apple TV. To begin, connect your Apple TV to your Television through HDMI. Then wait 5 to 10 seconds for a Connection Lost . We understand your Apple TV volume control is not working. With Jamf Now, one person can do in a day what a small team of people could do in a week. When it prompted that I press and hold the + for volume I did so and it read it correctly. Remotes and Devices. If the volume buttons on your Apple TV remote stop working, control Apple TV with iOS or iPadOS Control Center, Press and hold the TV/Control Center button. After this it said I could control volume. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of As such, when using the Siri remote to control Apple TV, keep in mind that the connection is entirely based on Bluetooth, so you must stay within range of the Apple TV and then ask Siri what you wish to. Also following this article I checked that Volume in Remotes and Devices is set to Auto (and actually is greyed and cannot be changed). I have activated Simplink (the LG name for HDMI-CEC) on the TV via All Settings > General > Devices > HDMI Settings > SIMPLINK (HDMI-CEC) I have enabled Control TVs and Receivers" on the Apple TV via Settings > Remotes and Devices > Control TVs and Receivers. The other buttons seem to work fine but the volume and mute buttons no longer control the tv volume. Can the main device send information about the TV to the remote? Apple's implementation of CEC volume control is fine. Any suggestions on how the heck we can get Apples attention on fixing this? Everything works fine except for one small annoyance. How to Fix Apple TV Remote Volume Not Working? Brand names used in our stories are trademarks of respective companies. I tried moving the old remote to the other side of the house to avoid some weird data/connections being sent to that one, but it's still having the same issue, no volume on new Siri remote even though it said it connected fine. Learn how to control Apple TV with iOS or iPadOS Control Center. Apple disclaims any and all liability for the acts, Here's how to fix Apple TV Remote volume control: Now, you should be able to use your Apple TV Remote to control volume again! The Apple TV and stereo are sitting next to each other and there is no obstruction. O controle remoto Apple TV 4K oferece acesso a todos os aplicativos e recursos, como chamar a Siri para abrir aplicativos e controlar a reproduo de contedo em aplicativos de streaming. Volume control on 4K Apple TV not working. I gather it passes HDR and Dolby Vision correctly (even though Samsung doesnt really do Dolby Vision?). Restart Your Remote. The CEC soundbar control mostly works - volume up always works, but volume down seems to get "stuck" at a random level.you can volume up from there but volume down always gets stuck at that same level until mute or restart. Thank you for posting in Apple Support Communities. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. Select Remotes and Devices from the Apple TVs Settings menu. omissions and conduct of any third parties in connection with or related to your use of the site. My volume control on my Apple TV 4K remote was working. Press and hold Menu or Back, as well as Volume Up, for five seconds. Both EasyShare and EasyShare remote are active on the TV. I tried pressing the volume and mute buttons and nothing worked. The Apple TV will let you know that the remote is successfully paired with it. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Any ideas? Only if that other equipment uses non-standard IR commands for volume control, then would you need to use Learn New Device. I can also successfully pair the TV's own remote to control the aTV. For more information, see the Apple Support article Control your TV or receiver with your Siri Remote or Apple TV Remote. 1-800-MY-APPLE, or, Sales and Press and hold the TV/Control Centre button and the Volume Down button at the same time. Still it has been working for months until there was a tvOS update. Apple TV. All postings and use of the content on this site are subject to the. I've had that for a while as well, always flawless, but there have been some recent software updates to the apple tv. ask a new question. It's up to Samsung and Apple to workout where the bugs are, but you know this forum would contain WAY more complaints over the last few months if they had recently introduced such a fundemental bug where turning down volume via CEC is broken. resetting the remote did not help unfortunately. My Apple TV 4K+ remote is generally working except for its volume control feature which is non responsive. Refunds. This Apple TV Remote Locator Case is worth a look. Anyone still got support on their ATV and can give Apple a support call about this issue? On the all-new Siri Remote, press the power button to turn on your TV/receiver and Apple TV. If the cable is broken, it can cause the problem. The app lacks on-screen volume buttons, but this support article says that hardware buttons on side of an iOS device must control volume (which they don't). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Click on Verify, and you will have successfully created an alternative to your Apple TV physical remote. While there are occasions where the Siri Remote needs to be charged or replaced, in this case, it is usually a bug that can pop up for no apparent reason. Got everything set up only to find that the TV was not responding to volume control from Siri remote (works fine using the tv remote-as is to be expected). 2023 Robot Powered Home |, 192.168.0.1 Refused to Connect: How to Fix in minutes, Click on Remotes and Devices, and under Remote, you get to see how full the battery level is. Next, press and hold the Volume Down button until the progress fills up. AppleTV Remote not working except for volume buttons. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. A forum where Apple customers help each other with their products. Best. There may be confusion between the system of each device. Source. After this it said I could control volume. Set up your single or stereo pair of HomePod or HomePod mini speakers as the default speaker (s) for Apple TV . however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue. My Apple TV remote volume controls wont work on my tv anymore. NOTE: Performing a Factory Reset may also help resolve the issue. Ive tried setting it to Receiver via IR and going through the Learn New Device setup. If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. Now it doesn't work - and when I try to setup (again) the Apple TV doesn't sense when I am pressing vol up/down and mute (But it did before ) Vote. I have HDMI Control turned on on all three devices, and Apple TV's volume control is set to Auto. When the Apple TV Remote App or Apple TV Control Center control is in the foreground the volume rocker buttons actually control your HDMI-CEC connected device's volume (sound bar, TV etc.). Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. I simply restarted the Apple TV remote. Nevertheless, we'll keep an eye on the developments about the Apple . Your volume controls may actually be set to be managed through your TV or speaker system. A principal funo do Siri Remote controlar o volume da mdia na Apple TV 4K. When I press the volume or mute buttons I can see the LED on the Apple tv blinks Azanella, User profile for user: Apple may provide or recommend responses as a possible solution based on the information Weve added a few reports below for reference: My Apple TV remote volume stops working every 1 2 months. Im no longer able to control volume and mute on my Pioneer receiver. The Apple TV box receives the signal through the home network, then relays that through CEC. To fix Apple TV remote volume not working, try moving the remote closer to the Apple TV and check the remote batteries level and condition. Bring the remote closer to the Apple TV - The battery charge may be minimal and thus may emit a weak IR signal from the remote to the Apple TV set-top . I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). TV via IR will control the volume for TV directly (not via the Apple TV box), presumably the same way as before enabling CEC. Novamente, isso s possvel se voc fizer 1-800-MY-APPLE, or, Sales and Update: I downloaded the Remote app from App Store and somehow that allows me to control the volume, but not the built-in remote which is in the control center. some TVs with bluetooth remotes). If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: The volume of your Television or receiver can be controlled separately with your Siri Remote or Apple TV Remote, but not both at the same time. I never pretend that the ATV devices are bug free, but from what I've read in this thread describing issues seen elsewhere, it seems this "can't turn down the volume" issue is more common on Samsung soundbars. Yes, as I said it is designed to work with different TV's. Press Select and Play until your streaming stick reboots. But, with a few tools, you can secureand even simplify!your online life. Adjust Apple TV audio. If I turn off CEC on the tv it works but then I cant power on/off the tv with the Apple TV remote, Volume control on 4K Apple TV not working, User profile for user: In some cases, when a product updates, the other product that it connects to also has to be updated (in some cases not all). A forum where Apple customers help each other with their products. ARC is audio return channel, it's ONLY use is to send audio "backwards" over an HDMI connection, it has nothing to do with sending commands. 1-800-MY-APPLE, or, manually program your Siri Remote or Apple TV Remote for volume control, Sales and ARC and volume control are 2 separate things, Although if your TV supports one, it probably supports the other. Select Learn New Device. On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. All postings and use of the content on this site are subject to the. Sounds like a bug to me, but I'll leave it to the folks on here to confirm. It will unlink. Ive also done a full AppleTV reset to factory settings when that failed too. If both devices are connected to the same WiFi network, the Apple TV Remote app for iPhone and iPad may be able to operate your TV. Posted on Feb 6, 2022 6:02 AM View in context. Guys, thanks, but it is not necessary to repeat what has already been said :-) The first response actually answers my question, but it does not mean that I can't have additional questions. May 23, 2022 9:02 AM in response to mikereed36. Step 2: Check the batteries. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. Ive followed the bluetooth re-pairing instructions as suggested in Apple help pages (Menu and Volume Up buttons for five seconds etc). I really dont like Samsung and I tend to blame them first, but as I kept my soundbar from going online and updating the issue has to be on the Apple side. Choose 'Settings' and go to 'Audio & Video'. Additionally, ensure that the HDMI-CEC has been enabled and that the remote is programmed to volume. Verify how the Apple TV remote controls volume, as specified in Settings. Step 1: First, try the restart method listed above. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. "According to engineering, the disabling of the volume control is correct behavior for certain Apple TV configurations, where the audio is being sent to the actual TV via HDMI. If this doesn't seem to fix the problem, try plugging in your Siri Remote via the port at the bottomto charge for at least two hours. I have tried resetting my Apple TV , resetting my actual tv . Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). Refunds. On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. Its important to note that the problem could be with the Apple TV rather than the remote. That's not really possible for a trash writer like me but I still try. Release the buttons. Since Ive compiled everything I learned into this post. Looks like no ones replied in a while. You can also check out the workaround in video format below: So, if you press the home button and volume button simultaneously, you might have a chance that your Apple TV remote starts adjusting volume again. Your remote may be disconnecting and reconnecting more frequently due to interference from other Bluetooth devices, cordless phones, and other sources. May 13, 2022 12:25 PM in response to @Anthony. Her latest piece, "Temporizing: Self Portrait" can be found in the Winter '21 edition of. The status light on your Apple TV will turn off and on again. provided; every potential issue may involve several factors not detailed in the conversations I've gone in to the settings and under Remotes and Devices I've tried to change the selected "Volume Control" device as my soundbar, but there's only the options of "Auto", "TV via IR", "Off" and "Learn New Device" Any ideas? Refunds. But how the remote control immediately worked with my TV? Unlike an ordinary TV remote, Apple TV remotes are smart devices, which rely less on actual buttons and are more dependent on voice commands. Since the Apple TV Remote utilizes an IR Sensor to regulate the volume, you should clean both the receiver and the remote. Apple TV HD Siri remote volume and mute controls stopped working. Switch HDMI inputs. How To Turn Off Flashlight on iPhone (Without Swiping Up! Apple may provide or recommend responses as a possible solution based on the information Is there a way we can report this issue to Apple? Does it send signals for all known brands? AppleTV Remote on iOS 15.1 volume control not working - buggy? Apple TV 4K, I enabled CEC control to allow the tv to turn on and off with the Apple TV remote, now the volume controls wont work. Perform a Sound Test. Apple disclaims any and all liability for the acts, Ive updated firmware on my Apple TV, sound bar, and television. This can be done by installing the Remote Control for Apple TV app on your Mac. If you have the 2nd gen Siri Remote (silver with round directional control), press and hold the volume up button and the back button ("<") for five seconds. Try "Learn Remote", Apple TV doesn't detect signals when depressing TV Remote buttons. #3. Anyone else having this problem? Hold it down for at least 5 to 10 seconds or until the status light of your Apple TV turns off and on again. I can still use my Hisense TV remote to control TV volume, but Ive now lost the ability to use the Apple Siri Remote volume controls. I have the same setup and the same problem. Urquhart1244, call Program your Apple TV Remote to Volume. But in the aTV settings, the only option for volume control is IR - which doesn't seem to be working. Tried with eARC, ARC, directly connected to the soundbar, connected via TV. After a firmware update to the Apple TV Remote the volume buttons and mute button stopped working via IR, to fix this reset the remote by holding the home bu. Step 1: Set the volume control option on your Apple TV remote manually. unplugged all hdmis and power to all devices. Release the buttons and wait ten seconds. Your question was regarding using the remote app on your iPhone. The physical Apple Remote uses IR to send the volume control signal directly to the TV (or receiver); not to the Apple TV box (when the above doesnt apply). Press and hold the TV icon button and volume down button at the same time for ~5 seconds until you see the remote's status light flash off then back on. I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. "Press and hold the TV/Control Center button and the Volume Down button at the same time. Simply pressing the top of this ring button has been known to fix Fire TV Stick audio bugs. Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. 1-800-MY-APPLE, or, Sales and For quick reference: Apr 6, 2022 4:23 PM in response to bgmeek. I can control my Sony TVs speaker volume with the physical Apple TV remote, but not with my iPhone Control Center virtual remote. I just wanted to follow up on this forum with an update. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . The only feature Im interested in is controlling my sound bars volume via software rather than learning the remote and using IR. Jun 1, 2022 8:34 AM in response to mikereed36. Follow these steps to restart your remote. Apple may provide or recommend responses as a possible solution based on the information Apple may provide or recommend responses as a possible solution based on the information Apple TV 4K, Refunds. Also, have you tried connecting the ATV4K to an HDMI input on the Q950a rather than the TV? any proposed solutions on the community forums. any proposed solutions on the community forums. Source Update 4 (Dec. 27, 2022) Good explanation of the problem. Source. From this, are you confirming that volume up and down (and mute) are working correctly with the iOS remote?