Ragdale did not reply to any of my emails and phone calls about this serious blunder. Hotels near (BHX) Birmingham Intl Airport, Hotels near (DSA) Doncaster Sheffield Airport. . I didnt remember her name but she was good and very professional. Come for an overnight stay and enjoy a luxurious treatment, explore our extensive facilities, and have all meals and accommodation on us . Lots of young people learning on the go from some of the more experienced staff. I want to categorically state that the Hall has not turned down the temperatures of our pools. It might not be perfect but, for me over these last 30-odd years, it has become somewhere I love to be. Bed was comfy and I slept well on my 2 night break. I've always loved the time there and can find very little to fault. No side plates either? The staff stand out as being the best part of Ragdale, every single person is so friendly and will do everything in their power to make your stay perfect. This is the version of our website addressed to speakers of English in the United States. Then went and had a swim in the lovely pool & went in all the Thermal spa, which is all perfect. I purchased 1200 Vouchers and was delighted when I saw their joy Christmas day. I gave some dates in November & December when I was free.To date I have not had any response to this email - not even the courtesy of an acknowledgement.How Ragdale has declined in standards over the last few years which I think is borne out by a number of other reviews.I would say that on my arrival in September the porter & reception staff were very welcoming. Relaxing days should be followed by long, peaceful nights. Keeping the mood relaxed has always been a Ragdale speciality, please dont lose it! more. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort.Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. We decided at that point to leave and we did get refunded for the second night as we didnt stay. 67 reviews from Ragdale Hall Spa employees about Ragdale Hall Spa culture, salaries, benefits, work-life balance, management, job security, and more. I gave some dates in November & December when I was free.To date I have not had any response to this email - not even the courtesy of an acknowledgement.How Ragdale has declined in standards over the last few years which I think is borne out by a number of other reviews.I would say that on my arrival in September the porter & reception staff were very welcoming. Food is fantastic, with plenty of choice and the addition of extra food and beverage outlets over the years has further enhanced an overnight stay. Visit Us 4201 Wilson Blvd, Suite 300, Arlington, VA 22203 jabra evolve 65 connect to pc without dongle FREE QUOTE. Food delicious as always - thank you for making the menu so vegan friendly. Everyone is entitled to an opinion but some of the latest are ridiculous. Howard Van Doren Shaw. Is parking available at Ragdale Hall Spa? They went to the lighthouse spa with a voucher we got them and they thought that was brilliant. We went up to the roof top pool which was so nice as we got in. We booked an evening spa experience at ragdale as a gift for Mothers Day. The Verandah Bar looks nicer enough but nothing special. Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. . Staff pleasant, spa was amazing with many choices of pools, choose any classes for pools. Guests are using their mobile phones to take pictures and videos, and are very openly having calls. I have been visiting Ragdale for 20 years and felt I had to write a fair review. Basically this spa needs some investment to bring it up to date. The room was stuffy and hot so we had to put the aircon on which rattled all night. Everyone is entitled to an opinion but some of the latest are ridiculous. Once you have booked your spa day or spa break, contact treatments advice on 01664 433043 to discuss additional treatments. The outdoor waterfall pool is unfortunately still closed at the moment but we do hope to have reopened soon. Nearby attractions include The Green Place (4.6 miles), Lakeside Clay Shoot & Fishing Lakes (2.6 miles), and The Royal Oak, Cossington (5.0 miles). Does Ragdale Hall Spa have any great views? The thermal spa section is cold walking around. Please Ragdale make these standards very clear on arrival and ask staff to be on the lookout. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. He accepted that there was unusual odour in the room but not an overpowering one ( I disagree). Taxes and fees that are shown are estimates only. Which popular attractions are close to Ragdale Hall Spa? The therapist gave a fab massage. There was also a blood stain on one of the comfy material chairs, next to the infinity pool. Basket; Our Contact Details. Such a lovely spa weekend away with my partner. The phone was left unanswered and emails ignored. There are more places to choose from in the, ragdale hall health hydro hotel melton mowbray, Frequently Asked Questions about Ragdale Hall Spa. Thank you for the kind words. Soup and desserts, gorgeous. Thank you to everyone. This stay is worth 150-200 a night with the treatment, and food. I have noted your comments on service with our restaurants and bars and want to assure you we continue to give energy to getting the service in these areas correct. Will never come back and will encourage people not to go here. There was wallpaper hanging off the walls and the bed was small and uncomfortable. I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance. I have been to many spa hotels but they are not as well organised or as friendly as Ragdale. Please see our partners for more details. Each of our soothing pools and treatments are designed to help you unwind and feel at ease, so you can rest and reset your body and mind. But when youre done you just get up n walk out, no one to greet you or offer a drink , just off you go. August 11. Ragdale Village, Melton Mowbray LE14 3PB England, Lock in the lowest price from these sites, Given a spa day voucher for Xmas Absolutely no flexibility on the meal choice - can't even upgrade and pay for a meal rather than something we don't like - they would rather it went in the bin Seems like the recent reviews are right about poor customer service Disappointed - would never visit again Want a refund for voucher but no one reply's to emails. Went into the steam rooms which were good. I'm writing this on the last day of my 3 day/2 night stay in November. We have had challenges within two of the pools within the thermal spa and this led to both being taken out of action for a number of days when essential works were completed to resolve the issue. There are similar hotels available. The food is amazing, the rooms are lovely and the infinity pool is dreamy. Yes some staff are young but it is great to see them being guided by their experienced colleagues, all performed in a friendly way just as I would expect in a relaxation resort. Our team checks each review posted on the site disputed by our community as not meeting our. They turn up in their coats and just stand around you. Thank you for your post. Conveniently located restaurants include Hammer and Pincers, Six Hills Cafe' Bakery & Pizzeria, and Blacksmiths Arms. Probably not? I do wonder what some people expect when booking a spa as some seem to comment expecting lavish luxury and walk around picking fault in the smallest little crack or pass blame when them failing to take out adequate travel insurance. The staff were so friendly and accommodating. Beautiful gardens and house. Bed was comfy and I slept well on my 2 night break. Two beautifully paneled, expansive parlors, located on the first floor, are available for relaxation, recreation, study . Ragdale is special, I place you can truly relax. I also said that I would like some treatments & wondered what would be available. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault. Thank you for the kind words. What are some of the property amenities at Ragdale Hall Spa? It was very slippy! and and his poet and playwright wife, Francis Wells Shaw. I decided to buy 2 of my children and there other halves Vouchers for Christmas so they could experience the relaxation and sheer enjoyment of Ragdale for 2 days. Mottram Hall: Avoid - Spa Overcrowded and Restaurant Chronically Understaffed - See 2 782 traveller reviews, 1,190 candid photos, and great deals for Mottram Hall at Tripadvisor. They did not acknowledge or apologise, or try to find out how this happened, for the future safety of guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. You got altered times for your meals, planned around any treatments. Highly recommended. We fully understand to enjoy Spa facilities, temperatures have to be at correct levels and although energy costs are obviously expensive, we have accepted them as a cost of doing business which we simply have to absorb. We use cookies to understand how you like to use our site and to improve your experience. However when it came to looking at booking the mini break we were horrified to see how much Ragdale had hiked their prices up per night and now only offered 1 treatment with the package instead of 3 Treatments as it had been for the 20yrs Id been going. To conclude, the day was disappointing on many levels. The restaurant is lovely and the service just right. Review tags are currently only available for English language reviews. It was grubby and I didnt even want to get in the pool. Wouldnt allow them to re-book it. Which popular attractions are close to Ragdale Hall Spa? Upon arrival at the venue, there is no doubting how beautiful and grand it is. I did address this with a member of staff who replied the temperature had recently been turned up!!!! All of the LED neon lights are not conducive to a relaxing experience. Lovely. Ragdale Hall jobs. With an unrivalled range of spa treatments to suit every need. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Changed into robe & went for lunch, which was delicious, dining room smelt. LE14 3PB. You can save up to 35% on a blissful two-night spa break this year, plus you'll receive a Clarins gift, worth over 35. If you're thinking of a career in the beauty industry or you'd like to learn more, we'd love to hear from you. No way is it worth almost 500 a night. Are there any historical sites close to Ragdale Hall Spa? View all. 39 hours per week worked on a four-week rolling rota including some weekends. She was really good and an asset to Ragdale. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Sadly, I wish we hadnt bothered. Review tags are currently only available for English language reviews. Excellent facilities and lots of relaxing areas. Changing rooms are filthy, door hooks hanging off. Absolutely disgusting!!!!! First up I want to thank ragdale for being truly honourable in covid times and rolling over my deposit due to my cancellation last year! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Changing rooms are filthy, door hooks hanging off. The public areas of which there are many and which I like to spend most of my time, range from modern and vibrant through to classic and comfortable, I really can't see how anyone could find fault. Please contact marita@ragdale.org or call 847.234.1063 x 21 for more information. Thank you for posting your feedback, it has been shared with the Executive Chef and Food and Beverage Manager. So you sit in a nice waiting area & the therapist calls your name & you go to a room for your treatment, which was lovely, just a young girl, but she was good. Disappointed not as expected wouldnt return. Themed Residencies: Themed Residency Awards, 6-day residencies for groups of up to 16 people awarded per year (up to 6 awarded per year). There are some 1 star reviews on Ragdale. An oil diffuser which had been placed in the room did not mask the smell. Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay. I appreciate how frustrating it must have been trying to and failing to make contact with the Hall prior to your visit and we failed to reaffirm your faith after that point. Cleanliness. say thank you with a Ragdale Hall Spa gift voucher. I did a few relaxation classes and a couple in the exercise pool. Tripadvisor performs checks on reviews. #3 of 5 hotels in Melton Mowbray. The original dedicated spa retreat, Ragdale Hall is a large, comfortable country house set in attractive gardens and grounds. Many travellers enjoy visiting Loughborough Carillon (7.4 miles), Leicester Abbey (9.6 miles), and The Old Rectory Museum (7.2 miles). There are similar hotels available. I had acupuncture for the first time and found Dr Heli to be a wonderfully relaxing person who put my mind at rest and explained what she was doing and how it would help! Whether youre joining us for a few days or for a longer break, youll feel the weight lift from your shoulders from the moment you arrive. Inclusive treatment was lovely - back massage and mini facial. 2. However a couple of niggles 1. Got changed into dry underwear & went for our relax & revive treatment. The communal areas were also not very warm The lunch was not up to their usual standard and I was quite glad I had only booked 1 night. Disappointing. Well take care of everything mouth-watering meals, indulgent treatments and peaceful pools so you can make the most of your time here. Booking was not brilliant but that was not their fault. This is the email I sent to Mr Hercock, the General Manager, on 19 September"I arrived yesterday about 2.30 pm looking forward to my 4 night stay. After looking around the spa we went to the Veranda bar. Our treatment was the aqua bed message which was actually really good. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Blood on the toilet floor. Beyond the wonderful spa facilities, Ragdale Hall offers 90 comfortable and well-appointed guest rooms to accommodate singles, couples and groups. Full-time +3. One of them didnt work at all. Resorts near The Sir John Moore Foundation, Appleby Magna on Tripadvisor: Find 2,787 traveller reviews, 288 candid photos, and prices for resorts near The Sir John Moore Foundation in Appleby Magna, England. Whether you are looking for total relaxation, me-time and pampering or to kick-start a healthier lifestyle, Ragdale Hall is the perfect choice. None of the steam or sauna experiences smell of anything nice. Cancer care trained. Get set up in seconds & start chatting with employers in minutes! This has got to be the worst spa I have ever been to. 1 2. . July 7. Available as single, twin, double and triple occupancy. Thank you! Same person lead the classes - think her name was Kelsey. Lovely helpful staff. fishy, but I can cope with that. Blood on the toilet floor. Treatment Bookings. The staff looked stressed, overworked, and scruffy with their shirts hanging out. Candle pool was delightful. Big call out to Jordyn - waitress in training on her 3rd night - she was great. We were so excited, thinking that for almost 500 a night we would be met with brilliant facilities and a fantastic stay. This is the version of our website addressed to speakers of English in United Kingdom. . Just a strange butter bean and chickpea dish that tasted of vinegar. The thermal spa section is cold walking around. Room types may vary. Writing this on my second night of a 2 night stay and cannot wait to come back! Ragdale Hall Spa, Ragdale Village, Melton Mowbray, Leicestershire, LE14 3PB. The weather was awful, wet, cold and windy during our stay but it made no difference at all. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. If you have any concerns, please email us. Ragdale never fails to please. I have been visiting Ragdale for 20 years and felt I had to write a fair review. This break was booked last July so have been looking forward to it for a while! I think for that price for 2 days it should be excellent and a couple of other issues, one with room and other with room temperature. more. What are some restaurants close to Ragdale Hall Spa? We stayed for less than 1.5 hours. The candlelit pool was cold, so much so I actually got out. We went to bed, had a terrible sleep - room was very noisy and we could hear everyone going past and talking in the corridor, plus the noise of the aircon, musty room and uncomfortable bed. With an unrivalled range of spa treatments to suit every need. It permeated the whole of the room & the bathroom. You will also find everything you need to connect with the outside world, plus a TV, hairdryer and tea and coffee. The dining experience also had gone downhill. . 183 open jobs for Ms excel in Grantham. The management have made a big mistake with such a massive increase in price and cutting down the treatments so you get far less for your money. Visited Ragdale for the first time with my best friend. New live in accommodation bartender vacancies are added daily on JOB TODAY. We were delighted to experience a five star break . Relaxing days should be followed by long, peaceful nights. Break must be taken before 19 December 2023. Ragdale Hall Spa: Relaxing, Spacious, Amazing food, Lovely Atmosphere - See 1,969 traveler reviews, 875 candid photos, and great deals for Ragdale Hall Spa at Tripadvisor. It was our first time and given a map and orientation tour.Room - Classic room although small it spotlessly clean. . Claim your listing for free to respond to reviews, update your profile and much more. Nottingham, United Kingdom. You can also meet the GH team at our reader . Positives, the robes were comfy and the rooftop pool was lovely. Overall the spa is lovely, the hotel is old & traditional in style, like living in a stately home. Anyway still feel that they could have enjoyed somewhere else for longer for that price, hard lesson learnt. A bit of constructive criticism here.This was a let down as our last years spa day was to Aqua Sana & they take you to a lounging area & make you a cup of camomile tea after your massage & lie you under a blanket on a lounger, here I felt abandoned & they were onto next body immediately. Enjoy luxury spa breaks & pamper days at Ragdale Hall Spa; an award winning spa set within the stunning Leicestershire countryside. Reset your mind and body with a short notice spa break, Short on time? If you have any concerns, please email us. Things dont always go to plan but the staff are more than willing to assist and if possible resolve any issue very quickly. We have stayed for varying lengths of time, from 2 - 5 nights, and would recommend you stay for 5 nights at least once as if gives you plenty of time to relax. I went to Ragdale Hall with my sister for spa and an overnight stay, a birthday treat from ourselves to ourselves. I dont feel its really appropriate during any kind of spa experience, least of all one charging top price.The lazy river was closed on our visit, it would have been nice to have been made aware of this in advance of our trip or even by staff on the day. below average. Overflowing towel bins and used face masks also left on the side.Many external visitors came to observe the facilities during our spa session, in turn meaning youre being observed half dressed. A really lovely read, I will share with the team, This is the version of our website addressed to speakers of English in the United States. As a gesture of goodwill & considering my previous patronage he offered me a one-night stay at the Hall as his guest. more. The candle pool was cooler than usual but guess thats just one of those things as all other pools were great. I instantly thought Id be rebooking, however, after the visit, this is no longer the case. Enquiries: 01664 434831; Reservations: 01664 433000; Mon-Fri 9am-5:30pm Sat 9am-5pm Sun 10am-4pm; Treatments: 01664 433043; Search. Its expensive all round though so good luck getting back to normal and coping with energy costs ! We are all a bit obsessed with time. Yes, free parking is available to guests. Contact accommodation for availability. They also have been offered 4 hours of use of facilities but seeing that they live over 2 hours each way not cost effective. All the pools were warm and the outdoor ones were like walking into a bath. Wouldnt allow them to re-book it. Nearby attractions include The Green Place (4.6 miles), Lakeside Clay Shoot & Fishing Lakes (2.6 miles), and The Royal Oak, Cossington (5.0 miles). ragdale hall staff accommodation. The phone was left unanswered and emails ignored. About Us. Rang Ragdale a couple of hours before and explained pregnant and in A&E. Got changed & had a quick session in the gym, then went to a Groovelates class which was great. We were so lucky hottest day of the year on Saturday when we were there. Our stay from Thursday until Saturday (11th-13th November) was a complete train crash from start to finish. We found the bed a little hard this time and within 45mins of mentioning it to the staff someone went to the room and put a lovely topper on which solved. We have had challenges with our outside waterfall pool and indoor candle pool but we continue to work with both our internal engineering team and outside contractors to get these challenges resolved. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. Ragdale Hall has won a steady stream of awards over the last ten years, many of which have been voted for by previous guests and readers of leading publications. AimeeB159. . What are some restaurants close to Ragdale Hall Spa? But then to my HORROR a tampon was resting on the headrests !! Value 4.1. Breakfast in room lovely but due to size of the room had to sit on the bed so not very comfortable. Contact accommodation for availability. I agree with room / decor comments and its all a bit lairy but if you are doing up the rooms - can you improve shower pressure on upper floors - avoid room 33 as the shower is barely a drizzle. The dining experience also had gone downhill. . A moment doesnt always need to be fleeting.