We are very unhappy & very worried as It was bad enogh to try & get an appt before the new online appt system that started 18th July 2022. Maidenbower Square Organisation: Courtyard Surgery Website: www.courtyardsurgery.com Location: Horsham , West Sussex. Login Register . If Saxonbrook Medical Centre is closed it is recommended to call NHS 111which is free to call from both landlines and mobile phones or visit NHS 111 online. Care Coordinators work with GPs and other primary care professionals within the network to identify and manage a caseload of identified patients, making sure that appropriate support is made available to them and their carers. Report review titled Impossible to get appointments as unsuitable, Thank you for taking the time to post a review.
Please note on the form that you have sent these details in reply to your online review response. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. RH101HS. I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . Mental health performance was below average; however the practice had developed a dedicated mental health and wellbeing service which had recently won national awards. The #Chiefs training staff is the worst in the league, according to report by the NFLPA.
I would also like to apologise for the service received when calling to the Practice. Saxonbrook Medical Centre Overview Overview How to register with this GP surgery Ratings and reviews Leave a review ! Advise you left a review and was asked to contact to speak to a member of the management team about it.
14 Haslett Avenue West If you would still like to speak with a manager please contact us via our website saxonbrook.net, advising you had left a review on here and your contact details for someone to contact you back. We hope we can get this rectified for you soon. Saxonbrook Medical Centre Category: Doctors Category: Doctors Address: Maidenbower Square, Maidenbower, Crawley, West Sussex, RH10 7QH Landline: 01293 4. Saxonbrook Medical Centre is one of the leading GP practice in Crawley and it is located at Maidenbower Square, Crawley, West Sussex, RH10 7QH. Mental Health Comprehensive Care Planning, Patient Experience - Confidence and Trust in healthcare professional. We've put some small files called cookies on your device to make our site work. Cross Keys House. The Doctor that has looked after my Mother has an understanding manner of her age and independence Patient reviews of Saxonbrook Medical Centre - Page . Patient outcomes were mixed, with some areas of performance below average, such as in relation to asthma and chronic obstructive pulmonary disease. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. However, this, Cannot get repeat prescription renewed as it need to be reviewed by a doctor. We are a large 26,000 patient practice with 19 GP's, 3 ANPs, 2 clinical pharmacist, a paramedic, a large supportive nursing and. I am pleased to hear that you found all of the GP's you saw to be knowledgeable in this area and that you felt listened to and respected. removal of moles and skin lesions) - provided in-house and others. Thank you so much for taking the time to post this kind and positive review. Prescriptions Repeat prescriptions, medication reviews, synchronisation requests and more. Impossible to get any, To be honest I'm not sure how to begin this review because it seems that everything regarding help, Report an issue with the information on this page. The practice had clearly defined and embedded systems to minimise risks to patient safety. If you would like to discuss this further with a member of our management team please give us a call, pop into one of our receptions or leave a message on our website and someone will get back to you. My husband and I are really fed up with Saxonbrook, my test results have been sent from East Surrey hospital to my GP ..not arrived apparently and a referral for cataracts operations sent from opticians for my husband .not arrived apparently. Analytical cookies send information to Google Analytics. What is happening? 72.00% reviewed by GP, out of 50 patients diagnosed. 2015. Diabetes - Managing Blood Glucose Level (HbA1c). The areas where the provide should make improvements are: Ensure that induction records are complete for new staff. As far as knowledge and treatment for menopausal symptoms goes, I cannot rate this surgery and its GPs highly enough. The practice proactively sought feedback from staff and patients, which it acted on. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. Thank you for your review, I am very sorry to hear that your husband has had a problem in getting an appointment. However, this isn't the problem. Customers search for services online and find Nicelocal, They choose the company with the richest profile, They make a call and book a service with that company, Freight & cargo shipping and transportation, Heating and water supply and sewerage systems. The reception staff always go above and beyond to help which is so much appreciated especially in the current climate. It reminds the audience how important vitamin C is for their immunity creatively. 37.01% were satisfied, of 186 respondents. If you are unable to do this online please give your details to reception over the phone or at the reception desk. We close for lunch between 12.30 pm to 1.30 pm
Analytical cookies send information to Google Analytics. Monday: 8:30am - 12:30pm 1:30pm - 6:00pm Tuesday: 8:30am - 12:30pm 1:30pm . I finally manage to speak with a member of staff @ 17.58 and asked why I had received the call and why no message was left the call was to make an appointment for a smear ( usally done by text ) and they are not allowed to leave messages . We will use a cookie to save your choice. Thank you for taking the time to post a review. Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. There was an open and transparent approach to safety and a system in place for reporting and recording significant events. We've put some small files called cookies on your device to make our site work. If you would like to discuss this further with a member of the management team, please either give us a call or leave a message on our website advising you left a review and would like to speak to someone about it further. Cannot get repeat prescription renewed as it need to be reviewed by a doctor. Graham C. 4 February 2019, 8:31 pm Disgusting service yet again from The doctors . How to get to Saxonbrook Medical Maidenbower Surgery by Bus? Crawley I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments.
GP. Information On Booking Covid Vaccinations. Sarah, Management Team, Seen for a review end of July with nurse very helpful and polite , as all the Drs Ive seen over the past few years ! Before you make your choice you can read more about our cookie policy. Data showed that the service had reduced the number of referrals into secondary care mental health services. I am delighted to hear that you have been pleased with the service and care the surgery team have provided for your mother. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? RH10 7QH Outside of practice hours, call 111. National survey results demonstration that satisfaction was below average in this area, however on the day of inspection patients told us there had been recent significant improvements with this. Ask Reception. Afternoon Christopher. 82.32% with recommended measurement, out of 2,036 patients. The practice has introduced a new system where you have to make an appointment online. As part of this agreement, additional team members have been recruited to be shared between the network practices. http://www.saxonbrook.net/staff1.aspx?t=1 Crawley Sarah, Management Team. If you call for help you don't get it. Care Quality Commision Clinical Commissioning Group Contact Us Home Visits How To Prepare For Your Consultation Language Assistance Opening Hours Policies and Procedures Training Practice Vacancies Saxonbrook Medical: details with 62 reviews, phone number, work hours, location on map. Thank you so much for taking the time to post this kind and positive review. Saxonbrook Medical Practice in Maidenbower, Crawley, has opened the doors to its dedicated vaccination unit. Reply. I am sorry to hear you had a poor experience with us. Promoted placement and improved company listing. Your post in anonymous so I am unable to contact you directly. I have passed your feedback onto our team who will be really pleased to hear this. The practicehad madeimprovements in this area and had held audit meetings with the multi-disciplinary team to develop a programme and involve a range of clinical staff. Map, Northgate Surgery All 3 GPs have been outstanding with their knowledge, understanding, patience and support. Cross Keys House Saxonbrook Medical Northgate Surgery has medical staff of 6 to cater to your healthcare needs. All aspects of care for your pregnancy are provided. Map, Northgate Surgery Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. RH10 7QH Ask a Nurse Get the latest business insights from Dun & Bradstreet. Menu
Saxonbrook Medical in Maidenbower, Crawley is a Doctors/GP specialising in the provision of services relating to diagnostic and screening procedures, family planning services, maternity and midwifery services, services for everyone, surgical procedures and treatment of disease, disorder or injury. Sarah, Management Team. I then asked to speak to the Practice Manager and was told (in my opinion ) quite abruptly no if I want to speak with them then I'm to make a complaint. really is this how things work now ? This is a local network including the Gossops Green, Bewbush and Coachmans GP Surgeries. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? New part-time careers in Crawley are added daily on SimplyHired.com. We would also like to use analytical cookies to understand how our site is used and improve user experience. I have made the management team aware that you will be in contact. Saxonbrook Medical Centre Saxonbrook Medical Centre, Maidenbower Square, Crawley, West Sussex . Patients and staff we spoke with said improvements had been made in accessing appointments with the newly developed call and triage system. Correctional Staff Nurses provide basic and emergency health care services to persons housed within Kern County correctional facilities. I am very grateful to be a patient at this practice and receive the excellent care from both clinical and non-clinical staff. West Sussex They dealt with the situation and treated my son in a timely fashion which was . Thank you to all the staff, Report review titled excellent staff as unsuitable, Good Afternoon Lyn, thank you for your review. - To look at a lump! Distinguishing Characteristics: The Correctional Staff Nurse classification includes Correctional Staff Nurses who are employed by Kern Medical Center and assigned to Juvenile correctional medicine facilities. Without fail, the screen just says "no appointments" and staff refuses to help over the phone. Close menu, by Michael Forde - Posted on 03 March 2023. Analytical cookies send information to Google Analytics. Appointments Consult a clinician, routine appointments, sick notes and more. My elderly Mother is a patient at this practice and when I call re test results and appointments on her behalf, find the staff very helpful, friendly and professional.
The Medical Staff Organization (MSO) Medical staff members are those licensed healthcare providers (physicians, nurses, allied health professionals, and other healthcare workers) who are authorized by the state law and hospital's bylaws to provide medical care within a healthcare establishment. Please be assured your feedback is taken very seriously and helps us to learn where we can improve. 43.1% vaccinated, of 1391 eligible people. This has been shared with the Patient Services Manager who will speak with the team regarding dealing with complaints. Please do not send any patient information to this email address. Report review titled as unsuitable Review titled Great HRT knowledge and support Rated 5 stars out of 5 by Tina - Posted on 17 June 2022 I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. list of commonwealth attorneys in virginia list of commonwealth attorneys in virginia Home Realizacje i porady Bez kategorii list of commonwealth attorneys in virginia Its my birthday today thank you ruining it by leaving me to worry all day, Report review titled Missed call as unsuitable, Good Morning, thank you for posting your review. Contact phone: 01403 330 320. Report review titled No appointment. PRESS RELEASE: 26th March 2021. West Sussex My Mother has been seen in person and care excellent The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services. There are over 5,450 part-time careers in Crawley waiting for you to apply! 2nd Place Platform Presentation at the University Of Leeds Faculty Of Biological Sciences Postgraduate Symposium awarded to Mr. Tim Hardy for research completed with Dr. Taylor. i hope the Gps/staff at the surgery revolt to there unrealistic employers who make these changes - as we are people not pye charts! As this is an anonymous platform we are unable to contact you directly. Saxonbrook Medical Jul 2022 - Present7 months Paramedic working in primary care South East Coast Ambulance Service NHS Foundation Trust 7 years 10 months Paramedic Mar 2018 - Present4 years 11. 26 March 2021. I am delighted to hear you have never had a bad experience and the staff are always so helpful. Saxonbrook Medical Centre has not yet replied. Saxonbrook Medical Northgate Surgery,Cross Keys House,14 Haslett Avenue West,Crawley,West Sussex RH10 1HS, Information about the doctors surgery opening hours, appointments, online prescriptions, heal. saxonbrook medical staffquincy ma police lateral transfer. Report review titled Practice playing Russian Roulette with peoples health! Report review titled Very grateful as unsuitable. The process for managing complaints had improved with evidence of patient apologies and the identification of trends. When you are unwell & unable to move very far being sick you don't expect to be advised to go to a walk in centre for help when you have just explained you can't move . Please be assured that we have worked very hard on this appointment system and believe that it is a positive change for our staff and patients and a system we have seen have great results elsewhere. Staff told us that communication had improved and they felt involved in the development of the practice. Results from the national GP patient survey showed patients were treated with compassion, dignity and respect although results for patients feeling involved in their care and decisions about their treatment were lower than the national average. but no good, cant even get the online requst answered prop was told to submit it again - why? Thank you, Saxonbrook Medical. Receptionist always try to help if they dont know the answer they will always get back to me within 24 hrs .thank you, Report review titled Very helpful as unsuitable. Information On Booking Covid Vaccinations, Maidenbower Surgery: 01293 600300 Ext 3969 (based at Crawley Hospital), Northgate Surgery: 01293 600300 Ext 3256 (based at Crawley Hospital). The practice had made improvements in mandatory training attendance for staff with the development of a range of training available including online and some in-house sessions to ensure that training was timely. Drop your competitors from your business page. All staff members are fully aware of their Information Governance responsibilities and are subject to stringent training and auditing procedures. Click the title bar on any of the report introductions below to read the full entry. Thank you to all at Saxonbrook. It offers Electronic Prescription Service (EPS) which allows you to get your medicines with out the need of paper prescription.
Contact phone: 01293 907067 Organisation: Saxonbrook Medical Centre Website: www.saxonbrook.net Location: Crawley, West Sussex Post code: RH10 7QH/RH10 1HS ( View on a map) Full or Part-time Salaried GP Crawley, West Sussex We are a team of dynamic, friendly, vocationally motivated staff. 0 0. The practice were working to make improvements and there. Report review titled Poor practice as unsuitable, Thank you for taking the time to post a review, however I am very sorry to hear that you have had a bad experience with us. Let us know your preference. Total number of accesses of a patient record by an 'online patient' with Detailed Coded Care Record access. I have shared this feedback with the team who will be very happy to hear this. They were rated as good in caring. I have seen 3 different female GPs at the surgery over the last year or so to discuss menopause symptoms and treatments. As this is an anonymous platform we are unable to contact you directly. Saxonbrook Medical | 24 followers on LinkedIn. Sarah, Management Team. Map, Ask a Doctor Services offered by Saxonbrook Medical Centre are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. as unsuitable. Services offered by Saxonbrook Medical Northgate Surgery are Learning disability health check, Long-Acting Reversible Contraception (LARC - eg IUD or implant), Minor surgery (e.g. I have passed your feedback onto our team who will be really pleased to hear this. Although the Practice Manager wasn't available at that time, your details should have been taken for a member of the management team to contact you. Saxonbrook Medical Centre Please note eConsults are only available between 08.00am - 06.00pm on Monday to Thursday and 08.00 - 03.00pm On Fridays You can submit a request again from 8am today. Impossible to get any appointments as Im being told to check in the morning between 08:30 and 08:40. This provided patients with support with a number of issues including anxiety, depression, eating and mood disorders. I am sorry to hear you had a poor experience with us. removal of moles and skin lesions) - provided in-house and others. info@pioneer-whlc.org Opening hours Monday - Friday 9.00 am to 4.00 pm. We would also like to use analytical cookies to understand how our site is used and improve user experience. Latest reviews for Saxonbrook Medical Northgate Surgery. Patients can contact Saxonbrook Medical Centre at 01293 450400 for appointments. Report review titled Great HRT knowledge and support as unsuitable, Thank you for taking the time to post such a positive review. Thank you to all at Saxonbrook. Now impossible my Husband has tried to get an appt just b4 on 14th July 2022 was told to want till 18th July 2022 - Why? Report review titled Practice playing Russian Roulette with peoples health! review titled Practice playing Russian Roulette with peoples health! Those working in these roles within a network can be accessed through direct referral by staff in GP Practices. Can this really be good for patients!!! This GP surgery is not currently accepting new patients. Please find more information on our practice in our Patient information leaflet. General Practice in #Crawley, serving 18,000 patients across our two sites in Maidenbower and. To be honest I'm not sure how to begin this review because it seems that everything regarding help for your illness or condition is blocked in one way or another it's almost impossible to speak to a doctor or clinician & the difficulty in obtaining help is unbelievable you could literally die while awaiting help , I'm sure that every doctor is busy but push buttons & phone options are not the way to treat the sick . Close menu, If you think you have an urgent medical problem you can call 111 or visit 111 online. Saxonbrook Medical, Northgate Surgery, Cross Keys House 14 Haslett Ave West Crawley RH10 1HS Phone: 01293 223028 Email: for general enquiries only. Saxonbrook Medical Centre Replied on 10 January 2022 Thank you for taking the time to post a review. These roles include: Clinical Pharmacists work as part of the multidisciplinary team in a patient-facing role to clinically assess and treat patients using their expert knowledge of medicines for specific disease areas. As this is an anonymous platform I am unable to contact you. Can this really be good for patients!!! Report review titled Dissatisfied as unsuitable. Midwives from East Surrey Hospital hold weekly antenatal clinics at the surgery. The new addition to the site will allow the Saxonbrook team to administer up to 2,000 vaccinations per day and will be able to accommodate various vaccination clinics separate to the practice's day-to-day GP services.